Good beach location although drive to better beaches recommended. Amenities excellent & ample showers & washing machines at peak time. Pool crowded at times but enjoyed by small kids. We too knew people with goods stolen & has happened previous years. Didn't see warnings about this but did hear zsecurity catch male - relief felt afterwards. Great kids club & fabulous facilitator - a real selling point for this Big4. Our disappointment was the staff response to our experience in a beach front unit! After 2 weeks camping we upgraded to a unit for our last night hoping for some good sleep before our long drive home. Unfortunately the smoke alarm falsely went off 4 times in night & early morning (10.30pm, 5.55am, 6.17am & 7.27am) - waking us in shock & a daze - there went our well planned sleep (smoke alarm too high to easily turn off). On check out the staff member showed no empathy - instead "we can't predict these things" & took the key. I was surprised at her blase response - not expected from a 5 star big 4. (She had refunded a lady $3 for a faulty dryer but didn't seem to care at all about our experience). It was a dissapointing end to our trip.
- Also Known As:
- Batemans Bay Beach Hotel
- Official Description (provided by the hotel):
- BIG4 Batemans Bay Beach Resort is absolute quality, absolute beachfront. Ideally located in the beautiful south coast town of Batemans Bay, NSW, the award winning 5 star resort is the perfect place for your next family holiday, romantic weekend away or group booking. All of this and just minutes away from a 27-hole championship golf course, fishing, cafes, restaurants, shops, tennis courts, a skateboard park, a cycleway and library. Accommodation options cater for all holiday makers including deluxe spa beachfront en-suite cabins, large and luxurious two story cabins overlooking the lake, quality affordable Studios for large groups and the budget conscious, spacious en-suite sites, an easy access cabin and beachfront powered and camping sites. The resort has been completely redeveloped and offers state of the art facilities; including BRAND NEW MINI GOLF, jumping pillow, tennis court, resort swimming pool, free wireless internet, austar to accommodation, large camp kitchen and modern amenities to name a few! ... more less