I stayed here for two nights recently and would highly recommend it. The views from our balcony were stunning, the room was immaculately clean and had a great selection of teas and coffees. We really enjoyed the superb breakfast and the staff couldn't have been more welcoming and helpful. Its a short walk into town and far enough away so that your away from the noise of Queenstown nightlife. My favorite thing about Chalet Queenstown though, is Alex's two adorable dogs!

Located just outside of town on a bluff within walking distance of the town center, this place offers a lovely respite and views from some rooms of the Queenstown Harbor. The rooms have been recently renovated - they are little laps of luxury! Outside seating is available on the upper level deck that surrounds the building and is decorated with potted geraniums.
Of all the B&Bs we stayed at, this had the best hot breakfast (included!) of all.
Alex is a gracious and engaging host! Definitely stay here!

In the spirit of honest reviewing I will say that I didn't stay in this place despite having booked a triple room for 2 nights. I found somewhere nearer the town centre after being disappointed with room 7 which had been allocated to me.
This b&b has seemingly acquired a reputation for quality, but in the interests of balance you need to be aware of the following inaccurate and pretentious claims made by the owners on their website and in their business leaflet :
(1) "All rooms have balconies overlooking Lake Wakatipu, Queenstown and the Remarkables Mountain Range" [leaflet] . Not true. Room 7 had no balcony, no views, and overlooked nothing but the entrance with anyone entering the property able to see directly into your room. It felt more like a converted office/reception area.
(2) "5 minutes' walk to central Queenstown". Not true. The town's information centre (fairly central!) is 15 minutes away (per Google) and most shops and restaurants and the lakeside even further away. Oh, and there's also a steep hill for part of the way which they don't mention.
(3) "Inspired by traditional Swiss design". This might sound appealing to someone who's never been to Switzerland, but any resemblance to a traditional Swiss chalet is minimal. The property is hemmed in on all sides by other buildings and actually looks like it has been built in the previous garden of an adjacent property. It is quiet because it's on an anonymous suburban street well away from where you are likely to want to go in Queenstown.

The room I booked was sold to me as a triple, and the owner described it as the only room in the property capable of being sold thus. In fact all he had done was place a put-me-up single in a corner. Clearly this room is normally sold as a double.The room was not large to begin with so was definitely too small to be offered as a triple.

Consistent with the misleading presentation and pretentiousness, I suspect that this property is overpriced. For better value and better location, head further into town where there are superior packages available. For reference we ended up at the 4 star Hotel St.Moritz in a spacious apartment actually designed for more than 2 people. No included breakfast maybe but far more facilities, friendly staff, and NZD 10 less per night than The Chalet were charging! Oh, and it took only 5 minutes to walk into town from there - honest!

I stayed here for a couple of nights and would highly recommend it. Alex was very friendly and welcoming, giving me some good tips on things to see and do during my short time in Queenstown. The rooms are done to a very high standard, spotlessly clean and the bed was very comfortable. There are also some great views to be had from the chalet. Breakfast was great and Alex made a real effort to talk to all the guests over breakfast, giving help on planning our day. Would have stayed longer had my itinerary allowed!