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Crowne Plaza Queenstown: Traveller Reviews

4.5 of 5
Beach Street, Queenstown 9300, New Zealand
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Crowne Plaza Queenstown
Ranked #16 of 63 hotels in Queenstown
4.5 of 5 stars 416 Reviews
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416 reviews from our community

What travellers say about this hotel
  • Lake view room(12)
  • Would highly recommend(9)
  • Very good(7)
  • Valet parking(6)
  • Milford sound(6)
  • Great location(5)
  • Nice hotel(5)
  • New Zealand(5)
  • Comfortable bed(4)
  • Pillow menu(4)
Traveller rating
    206
    156
    37
    10
    7
Only show reviews for Family (69) | Couples (228) | Business (19)
Date Rating
Christchurch, New Zealand
Top Contributor
75 reviews 75 reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
“Perfect location, friendly staff.”
4 of 5 stars Reviewed 12 February 2012

This hotel is right by the lake front, walking distance to the gondola, wharf, all the good restaurants, and just about anything you would want to do in Queenstown itself.
We arrived off a very early flight but the staff offered to store our bags, and even called me once the room was ready, which was a couple of hours before it was due!
The room was spotless, well appointed and was equiped with everything and anything we could need.
Great room service menu, comfy bed and a lovely lake view from the terrace.
My only con, was the shower over bath thing, which is my pet peeve, but there was a solid rail to hold and the taps were easily reached.
Bravo, Crowne Plaza, you'll see us again.

Room Tip: Lake views are lovely but even the garden view rooms have a terrace and are a little quieter.
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NZIHG, Manager at Crowne Plaza Queenstown, responded to this review
26 February 2012
Thank you for all the great feedback you have shared with the trip advisor community from your recent stay at Crowne Plaza Queenstown. We are constantly looking at how we can further improve the guest experience so your detailed feedback is great for us to share with our team to see where we are exceeding expectations. Your comment on the shower over bath is duly noted and is important for us to be aware of for future improvements. Overall, we are thrilled with your comments and happy that you enjoyed our location, rooms and room service. We hope you had a great time in Queenstown and we look forward to welcoming you again on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
63 helpful votes 63 helpful votes
“Nice hotel, excellent location”
5 of 5 stars Reviewed 11 February 2012

Several nights stayed on business in January. Nothing to fault in the facilities, wonderful view, and a really short walk to get excellent coffee and poached eggs (or any other breakfast) in Queenstown. Great place to stay, highly recommended

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Centrally located”
4 of 5 stars Reviewed 9 February 2012

Centrally located in town just a quick walk from bars, restaurants and the lake.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“A very good base of operations in Queenstown”
5 of 5 stars Reviewed 5 February 2012

We stayed at the Crown Plaza for thee nights, and it was an ideal base from which to take advantage of all of the activities that are available in Queenstown. Our room overlooked the lake, which was very nice, and while it was on a fairly busy street, there was very little noise. The hotel has a nice lobby and bar area, and, importantly for us, had laundry facilities, which with all of the activities in one participates in Queenstown, is really useful.

We liked being in that area, as opposed to other highly rated places near the airport on Frankton Road, because one could walk to everything in Queenstown, rather than relying on a car. This was very useful for us, as we were traveling with our son (who is in his early 20's, and we could go out in Queenstown, and we could head back to the hotel after dinner, while he could stay out for a while.

The rooms were modern and well kept up.

One slight inconvenience is that parking at the hotel is on a valet basis, so each time you need your car you need to call 10 minutes ahead to be sure that it is ready. We did this many times, and it was never a problem, and never caused us a delay, we just needed to remember to leave time for it.

Room Tip: Lake view is great, but side view rooms (on the side away from town), are a little quieter, and get...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Close to town, excellent hotel”
5 of 5 stars Reviewed 5 February 2012

My girlfriend and I stay at this hotel over the Easter/Anzac Day long weekend in April 2011 (forgot to log a review).

We had a Mountain View Room (which gave a glimpse of the lake from the balcony). Our room had two double beds with a large bathroom. We were very pleased with it.

Our room rate included breakfast. It's a buffet with something for everyone (hot food (eggs, bacon, hash browns etc), cold (cereal, fruit etc) and Japanse (congee, miso soup). It was a great start to the morning.

Room Tip: A mountain view room on the right side of the hotel should give you a view of the lake from your bal...
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  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Crowne Plaza Queenstown

  • Queenstown Crowne Plaza
Address: Beach Street, Queenstown 9300, New Zealand
Price range (per night):* 123 AUD - 227 AUD

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