You won't go far wrong with this hotel but there isn't much that is memorable either.

Good location but no views. About 8 minutes walk to town. Have stayed in much better in Queenstown but often stay here for business travels due to location. Easy parking and no steep drive when its snowing which is often the case with others. Tired inside but clean and comfortable.

We, as a couple stayed here for 3 nights. The hotel while only 5 floors so without a lake view was very pleasant and the service was good when we asked for it. We were able to check in several hours before the designated time and with only a short downhill walk into the town we were out for the rest of the first day. However, on our return we discovered the air conditioning did not work, and the large flat screen TV was unable to be adjusted as necessary. When we asked at reception we were told we would have to wait until morning as all the appropriate people had finished for the day. The next afternoon we came across someone attempting (unsuccessfully) to fix our problems. Thanks to a phone call from him we were transferred to a superior room for the rest of our stay.
We did not eat at the hotel as the prices were high, but we did appreciate the hourly shuttle from town up the hill to the hotel and the free 20mins of wifi each day, also the tea making facilities.

Having lived in Queenstown for several years I wanted to take my partner for a visit. Although the Millenium is central in location (a short walk up the hill from town) it was expensive. The staff were friendly but disorganised.
We requested a rollaway bed for the first night if 3 and asked it be removed the next day only to have someone come to our room at 10pm the next night once we were in bed and insisted on taking it then.
The televsion did not work on the last night. Staff did not volunteer information that the hotel had a shuttle that went to town every hour, although they did ring a cab for us when the shuttle was also about to leave for the same destination.
Paying for onsite parking is fine although one would expect to actually receive a park. Not the case. No park on final night and no security in garage as the doors were left open/faulty.
There are so many other nice places in Queenstown to stay now....