The office staff at this Quest were friendly and efficient. The office was open reasonable hours. Inexplicably we were only given one key to the room and this had to be signed for, not a problem but worth mentioning. A card key was provided for after-hours access.
The one-bedroom apartment was small, more than a bit worn and in need of an update, having tube TV's and a VCR instead of a DVD player (available from the front desk). The bedroom was just wider than the bed and I bumped my head several times on the TV mounted to the wall just to give you an idea. The closet space is very limited and there is no hanging space in the closet to speak of. Because of the limitation of space, we only prepared non-cooked breakfasts in the apartment, eating out all other meals. The bathroom was small but well setup, we found, with enough towels to avoid the daily servicing, something we didn't expect nor desired in self-catering apartments. It did have wired internet, fee-free at reasonable daily downloads, that came in handy to plan excursions.
That said, we couldn't have asked for a more central location for easy access to parts of the city and sightseeing. Because this Quest is located in Lambton Quay in the CBD, shopping, the waterfront, the Botanic Gardens and dining precints such as Cuba Street are all short walks away. Yet it's a nice respite from the noise and confusion of Courtenay Place. Very convenient to the tram and taxis come in a snap.
Liked best: It's location in Wellington made it an excellent base of operations for sight-seeing.
Liked least: The cooking smells in the hallways from other units greeting you when you alighted on the floor.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC