Booked directly through the website. Cheaper than some of the wotif sites. Got a classic (basic) queen room, which turned out to be quite lovely and more than adequate for our needs. High ceilings, beautifully decorated, immaculate bathroom with clawfooted tub and bathing products from Molten Brown. We arranged a 24hr $25 parking voucher on arrival at reception for the parking building nearby as there is only restricted parking on the street. The location of the hotel is very handy for the city centre as well as the ferry terminal. We've stayed here a number of times in the past and never been disappointed with the old-world charm and excellent service.

This place had come highly recommended so a friend and I went along for High Tea one afternoon. $28 each for a fab selection of sandwiches, cakes and teas and the decor of the hotel was very elegant. Plus the staff were lovely and friendly with great service. Would go again.

I stayed for two nights in this lovely boutique hotel. It was very reminiscent of an old school Gentlemen's club and still has a members facility there. Christof and Hannah at the front desk couldn't have been more helpful and kindly upgraded me to a room with a view, when I was unhappy with the view from the room that I originally had. I recommend booking the executive or better rooms for the views of the harbour. Would definitely stay again.

I have stayed here twice now, and very much enjoyed both stays. The rooms are decorated nicely and the public areas have a very clubby feel (perhaps since the place used to be a club). The location is excellent, very close to the shops and Te Papa and many good restaurants. The breakfast is very nicely done and overall I feel very welcome when I come here. My one quibble--the internet access is very inconvenient to use, since it's based on access codes that only give 50mb of access at a time, so i found I went through them very quickly. But that is a minor complaint overall, and is probably easily rectified.