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Ibis Wellington: Traveller Reviews

3.5 of 5
153 Featherston Street, Wellington 6001, New Zealand
Hotel amenities
Ibis Wellington
Professional photos
54 traveller photos
Ranked #17 of 50 hotels in Wellington
4.0 of 5 stars 522 Reviews
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522 reviews from our community

What travellers say about this hotel
  • “Great location” (19)
  • “Very clean” (12)
  • “New Zealand” (9)
  • “Good value” (8)
  • “Friendly and helpful” (8)
  • “Cable car” (6)
  • “Te Papa Museum” (6)
  • “Lambton Quay” (5)
  • “Front desk staff” (5)
  • “Ferry terminal” (3)
Traveller rating
    127
    243
    119
    26
    7
Only show reviews for Family (68) | Couples (221) | Business (95)
Date Rating
Posted by an Accorhotels.com traveller
Auckland, New Zealand
1 review
“Awesome”
4 of 5 stars Reviewed 22 February 2012

Such a huge room to stay for 2 people. Convenient location to go to harbour, department store and main bus stops. Front office staff was very friendly. If there is free wifi at lobby at least to use, I can say its perfect hotel:) I enjoyed stay in Ibis in Wellington. Thanks

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan Frost, General Manager at Ibis Wellington, responded to this review
23 February 2012
Dear Accorhotels Traveller,

It is a pleasure to receive your feedback regarding your recent stay with us and thank you for the positive feedback. We do provide free Wi-Fi in the hotel lobby as well as two dedicated terminals that offer complimentary internet access so I will take your compliment of us being the perfect hotel! Thank you once again for your comments and we look forward to welcoming you back to the hotel again soon.

Kind regards,

Nathan Frost
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Palmerston North
2 reviews
“Good night's sleep”
4 of 5 stars Reviewed 21 February 2012

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nathan Frost, General Manager at Ibis Wellington, responded to this review
23 February 2012
Dear Accorhotels Traveller,

Thank you for your feedback regarding your recent stay with us. Can you please notify me of the room that you stayed in so that I can personally have my Chief Engineer fix the seal around the shower door to stop future leaking of water onto the bathroom floor.

Kind regards,

Nathan Frost
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Brisbane, Australia
1 review
“Small room”
3 of 5 stars Reviewed 19 February 2012

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nathan Frost, General Manager at Ibis Wellington, responded to this review
23 February 2012
Dear Accorhotels Traveller,

I am disappointed that the housekeeping of your room on the second day has not met our usual standard. This is not acceptable and I have passed on your comments to my Executive Housekeeper to follow up with her team and I apologise for any inconvenience caused.

Kind regards,

Nathan Frost
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Wellington, New Zealand
1 review
“Great stay”
4 of 5 stars Reviewed 19 February 2012

Was close to town which was great! Also had complimentary internet which came in handy. Menu looked great but unfortunately we didn't end up dining there. Would definitely recommend this hotel. It has great value for the price, rooms are nice and modern, some are small but if your not spending much time in there then it is fine.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan Frost, General Manager at Ibis Wellington, responded to this review
23 February 2012
Dear Accorhotels traveller,

Thank you for the great feedback regarding your recent stay with us, I am so pleased that you enjoyed the location of the hotel and it is our hope that you will get a chance to dine with us in Vivant! restaurant next time you stay.

Kind regards,

Nathan Frost
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Auckland, New Zealand
1 review
“IBIS wellington”
3 of 5 stars Reviewed 16 February 2012

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nathan Frost, General Manager at Ibis Wellington, responded to this review
23 February 2012
Dear Accorhotels Traveller,

I appreciate the feedback regarding your recent stay with us. It is our hope that we get another opportunity to welcome you back to the property and should this be the case, do not hesitate to ask for a King room facing Featherston Street as these do have a better outlook.

Kind regards

Nathan Frost
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Ibis Wellington

  • Accor Wellington
Address: 153 Featherston Street, Wellington 6001, New Zealand
Price range (per night):* 77 AUD - 153 AUD

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Ibis Wellington
153 Featherston Street
Wellington 6001
New Zealand
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“a central hotel” VirtualTourist.com
Ibis Wellington
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