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Citylife Wellington: Traveller Reviews

4.5 of 5
300 Lambton Quay, Wellington 6001, New Zealand
Hotel amenities
Citylife Wellington
Ranked #13 of 50 hotels in Wellington
4.0 of 5 stars 84 Reviews
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84 reviews from our community

What travellers say about this hotel
  • Lambton Quay(10)
  • Te Papa(3)
  • Next morning(3)
Traveller rating
    31
    31
    16
    5
    1
Only show reviews for Family (22) | Couples (23) | Business (10)
Date Rating
Timaru, New Zealand
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
“Sheer Luxury”
4 of 5 stars Reviewed 8 February 2012

Plush quiet room at a hotel that opens to downtown Lampton Quay.
Bed very comfy.Nice touch with the chocolate on the pillow. Room very warm. Bathroom great size with a fantastic shower. Excellent water pressure. Staff very helpful at check in.
Sadly no onsite restaurant. Heritage chain (Citylife part of this), have lovely restaurants in other cities so was looking forward to sampling here. Small meeting area for breakfast/late afternoon drinks in foyer which I felt was a bit exposed. TV in room was very small for size of room, Ridiculously hard to find if driving, as entrance foyer not on main street but up some back streetsd with minimal parking and no turn around are. Despite this it was a super stay and definitely would go back!! Love that it is so central

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by dibbydoo for Wellington
Ask dibbydoo about Citylife Wellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at Citylife Wellington, responded to this review
7 March 2012
Dear dibbydoo,

Thank you for posting such a lovely feedback on TripAdvisor!

It is great to learn that you enjoyed our service and facilities. We look forward in welcoming you back at CityLife Wellington where you can once again enjoy the sheer luxury.

Kind Regards,

Viresh Mathur
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Senior Contributor
41 reviews 41 reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“A luxurious refuge from the wind and rain.”
5 of 5 stars Reviewed 28 January 2012

This hotel is superb. Located just metres from the cable car, the appointments were truly luxurious. The fully equipped kitchen, full-sized dining table, comfortable lounge area, huge bedroom and excellent bathroom made our three-night stay totally comfortable. The included breakfast gave us a great start to the days of exploring a very wet and windy city in early January. Staff were superb.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by Joan A for Wellington
Ask Joan A about Citylife Wellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at Citylife Wellington, responded to this review
7 March 2012
Dear Joan A,

Thank you for your valuable feedback on TripAdvisor. I trust you enjoyed your time in NZ.

It is pleasing you learn that you enjoyed your stay with us (except the weather!) and found our location very central & the rooms well appointed. We take great pride in our service and I was delighted to read that you found the staff superb!

It will be our pleasure to have you stay with us again when you next visit NZ.

Kind Regards,

Viresh Mathur
Hotel Manager
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Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Excellent location.”
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Family of two adults and two kids. We had a family suite. Perfect accommodation layout. And although the hotel is bang in the middle of Wellington, it's quiet at night.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by DogDayDe for Wellington
Ask DogDayDe about Citylife Wellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at Citylife Wellington, responded to this review
7 March 2012
Dear DogDayDe,

Thank you for posting your feedback on TripAdvisor.

We look forward to welcome you and your family back at CityLife Wellington.

Kind Regards,

Viresh Mathur
Hotel Manager.
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Canberra, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great location with good service”
5 of 5 stars Reviewed 26 January 2012

I got a good price on this property through RatesToGo. The location is excellent - right in the middle of the city. The room was spacious and clean. They provide limited free wifi in the foyer. When I included a comment on the feedback form suggesting that all of the wifi should be free they took the time to send me an email explaining their position but saying that it was under review. Staff were always friendly and helpful.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CorvettePete about Citylife Wellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at Citylife Wellington, responded to this review
7 March 2012
Dear Corvette Pete,

Firstly, my apologies for the delay in acknowledging your feedback on TripAdvisor. However I thank you for again providing us with your valuable feedback.

I am pleased to learn that you enjoyed your stay with us and I look forward to welcome you back at CityLife Wellington in the not too distant future.

Kind Regards,

Viresh Mathur
Hotel Manager.
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Dunedin, New Zealand
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great place”
5 of 5 stars Reviewed 23 January 2012

I checked in here after leaving my last hotel in horror. The manager behind the desk, Angela, was very efficient and even upgraded me to a 1-bedroom apartment even though I only paid for a studio. The room itself was very big and grand, and clean.

My only gripe is that a previous guest had obviously used the 'vanity pack' in the bathroom - there was orange ear wax on the cotton bud - before replacing it, so obviously amenities aren't always changed between guests if they appear to have been unused.

Shower was great, and it was simple enough to get in after hours with the swipe card.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by lavieenrosie for Wellington
Ask lavieenrosie about Citylife Wellington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at Citylife Wellington, responded to this review
7 March 2012
Dear lavieenrosie,

Firstly, my apologies for the delay in acknowledging your feedback.

I am pleased to learn that you enjoyed your stay with us after your dissappointing experience earlier. However, I sincerely apologise for the inconsistent service you received on your stay. We strive to achieve excellent service standards and I hope to welcome you back again at CityLife Wellington where we can deliver the service we pride ourselves on.

Thank you for providing us with your valuable feedback on TripAdvisor.

Kind Regards,

Viresh Mathur
Hotel Manager.
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Additional Information about Citylife Wellington

  • Citylife Hotel Wellington
  • Wellington Citylife Hotel
Address: 300 Lambton Quay, Wellington 6001, New Zealand
Price range (per night):* 105 AUD - 225 AUD

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