Was tossing up whether to write this review or not as I really want to be able to get into this place again next year for the tennis. The service during booking the hotel was great, about 4 phone calls from Sarah and the team confirming booking, prices, bed configuration etc. the front desk staff were very friendly and let us dump our bags at reception before the rooms were ready so we could get to the tennis (they also let us name one of their fish!!)
We had a 3 bedroom townhouse it is great with 3 bed two bath all upstairs and a large kitchen and lounge downstairs.
The location is awesome, right on Commercial rd near Prahran Market and next to Chapel st which has all the shopping, restaurants and pubs that you need. You can use the trams but as a non Melbournian I find them a bit confusing so we took the 5min walk straight to Prahran station which is only two stops to Richmond for the tennis or another 2 to the city (10-15mins max)
Only things I can fault this place was that they have a nightclub nearby and you can hear the bass pretty loudly till at least 4am on Fri/Sat and they don't have a pool but not much can be done about either of these issues - only issue they could fix was the water pressure in the showers, the water saving shower heads let out not much more than a dribble.
ALso, if you are getting a taxi make sure that you tell them Quest Prahran in Balmoral st which is actually in South Yarra?!? There is another Quest nearby (5mins drive) which our friends got dropped off at and had to wait 30mins and pay extra $15 for a taxi to the correct address, apparently it happens a bit.
Thanks from Tim and Kate - we will be back
