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The Langham, Melbourne: Traveller Reviews

5.0 of 5
1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
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The Langham, Melbourne
4.5 of 5 stars 993 Reviews
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993 reviews from our community

What travellers say about this hotel
  • Great location(34)
  • Yarra river(29)
  • Room service(27)
  • Buffet breakfast(21)
  • Melba restaurant(21)
  • Club lounge(19)
  • Langham hotel(19)
  • Very comfortable(17)
  • Friendly and helpful(12)
  • King size bed(9)
Traveller rating
    747
    159
    54
    19
    14
Only show reviews for Family (143) | Couples (490) | Business (194)
Date Rating
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“New Year's Eve at The Langham Hotel, Melbourne”
5 of 5 stars Reviewed 11 February 2012

I recently stayed at The Langham for two weeks and had a great experience from the moment I arrived. A prime location in all regards. My welcome from the outset felt personal and genuine as does the seamless service generally. The staff were helpful and friendly. There was much attention to detail and small touches which make all the difference. The buffet breakfast was excellent, and I liked the Aria bar which was a good place to relax and have a drink and/or light meal. The view from my 20th floor Grand River View room was amazing and watching the New Year's Eve fireworks from the pool deck was truly memorable. My only negative comment is around their much hyped afternoon tea which was disappointing. I was visiting a friend who lives in Melbourne and booked this as a treat for her. We both found it distinctly underwhelming, some items were stale, and not value for money at all. However, I would definitely return to The Langham without any doubt and intend to!

Room Tip: For me, having a high floor river view room was key. Rooms are well sound insulated.
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  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AnneF329 about The Langham, Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidLM_LanghamMelb, Guest Relations Manager at The Langham, Melbourne, responded to this review
13 February 2012
Thank you for taking the time to review us. We are so pleased that your visit was memorable for the genuine service from all the staff as well as our famous Melba buffet and the spectacular views of the skyline and fireworks from the hotel. We will certainly follow up on your feedback about the afternoon tea – we are renowned for our Langham Tiffin. We are thrilled to hear that you will be returning and we look forward to welcoming you back for another memorable stay.
David Landis-Morse
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Location, view, internet, spa, comfort all excellent”
5 of 5 stars Reviewed 9 February 2012

We loved our stay here. Great location in Southbank along the river, attached to the SouthGate mall and shops. Lots of yummy places to eat and easy access to walk along the river, or across the pedestrian bridge and into the city center and museums in Federation Square. We had room 1109 which had a spectacular view of the river and city center.
The Langham as wireless internet - which is not always available in Australia. We travel with small devices that do not have ethernet cable ports (iPad, smartphone and MacBook Air) - so wireless access in the room is important to us. While we did have to pay for it on balance it wasn't too bad... We selected $99 for a week of unlimited use for up to 3 devices. The daily rate is at 2 prices points - one for 200MB of data (I think that's right) and the other for unlimited. We wanted to be able to email photos home and use FaceTime (like Skype) so we felt the week of unlimited data for 3 devices was a good price. Ideally all hotels should offer wireless for free - but that is not the case in most hotels down under.
The spa was great - I had one of the best deep tissue massages ever.
Food in Melbourne is spectacular - quite a foodie city. So don't hang out in the hotel restaurant - get out and try different places.
The staff here were very helpful. The bell man got us heavy blankets to borrow to take with us to the Penguin Parade. It can be very cold in the viewing stands - so blankets are a great idea.
The lobby is gorgeous with the water feature as you enter. Room was very comfortable with good curtains if you need to sleep and want to keep the sun out. Overall we would highly recommend this hotel and would stay there again.

Room Tip: River view was worth the cost...a lovely way to start and end each day.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CindyW_Texas_USA about The Langham, Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bendigo, Victoria, Australia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
“Langham Hotel Southbank”
5 of 5 stars Reviewed 9 February 2012

Langham hotel, Southbank is in a great location. Close to all Melbourne has to offer. It's the little things that make this hotel special, they still turn down your bed in the evening, put out your hotel slippers next to the bed for you, tidy the bathroom etc. Buffet breakfast is a must do - fabulous !! b Definitely my favourite hotel in Melbourne

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kennedys2011 about The Langham, Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“A great base for Tennis Fans”
5 of 5 stars Reviewed 8 February 2012

For the forth year we had 3 wonderful nights at the Langham and 3 days at the Australian Open. This hotel is excellently located to Central Melbourne yet is quite and away from the everyday pace of life. The rooms are comfortable, well furnished and are of a high standard. The extensive breakfast is all quality.
Our only difficulty was a confusion over billing arrangements as the Hotel attempted to seek pre payment at least twice over several months.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lorne1000 about The Langham, Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A lovely hotel in a great location”
5 of 5 stars Reviewed 8 February 2012

We stayed at the Langham for two nights, our second visit in as many months. The rooms are lovely and the staff very helpful - sometimes a little too helpful - a simple "is there anything more I can do" would suffice but they tend to linger which can be a tad irritating when you're tired and you just want them to leave.

The buffet breakfast is fantastic but we did have one issue with the service on our first visit. We asked to sit at a table by the window, as there were several which were empty, but were politely told "no" and were sat at a table for two in the middle of the dining area. We were pretty annoyed, especially as people who came after us were then guided to the empty window seats. We worked out that the tables by the window were set for four people. Any empty tables for two were filled before parties of only two people were "allowed" to sit at the empty tables (set for four) by the window.

Whilst breakfast at the hotel is lovely, Melbourne is very cosmopolitan and has many great little cafes; we much prefer to eat at one of those. Degraves Street, a small laneway which runs off Flinders Lane, is full of them and an easy walk across the river.

The Concierge was very helpful finding a restaurant at short notice and we were not disappointed. One tip we learned: if there is a particular Melbourne restaurant you want to visit, book well ahead, as the good Melbourne restaurants book up very quickly, When booking at short notice, always go through the Concierge. Restaurants reserve seats for Concierge bookings and when you are told that a restaurant is full, that isn't necessarily the case.

Room Service food is good but the coffee is usually lukewarm by the time it arrives so don't wait too long to drink it.

All in all, this is a lovely hotel in a fantastic location.

Room Tip: Corner rooms are larger so offer more space. Always select a room with a view of the river.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask OscarAndHugo about The Langham, Melbourne
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Additional Information about The Langham, Melbourne

  • The Langham Melbourne
Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Price range (per night):* 235 AUD - 369 AUD

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The Langham, Melbourne
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