My husband recently had to stay at this hotel for business, and I decided to tag along. He had stayed at this hotel before and had rated it quite highly so I was looking forward to my night away. On arrival the valet was ok, although I was surprised that even though I had just a small carry on bag, they did not offer to take it. Check in was fine although it would have been nice if I had been told I needed to use my card in the lift. The room was standard, nothing to write home about but definitely adequate, the bathroom small but serviceable. Where the hotel really fell down was in the housekeeping. The runner at the bottom of the bed had a large stain and when I went to remove the throw pillow from the bed couldn't help but notice a mass of white congealed gunk on the other side. I'm sorry but this is just icky and should not be present at a hotel of this standard. It made me think the housekeeper had noticed it and in their haste had just turned the pillow over. It made me wonder what else had been missed, like the dirty spoon under the desk. My only other complaint was the bar staff do not know how to make a bloody mary, way to tomatoey and what ever happened to the celery?! On the plus side room service was good and breakfast came on time and was hot.
- Also Known As:
- Hotel Crown Promenade
- Crown Promenade Melbourne Victoria
- Official Description (provided by the hotel):
- Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade.- Winner for ‘Deluxe Accommodation’ in the 2009 Qantas Australian Tourism Awards- Winner of the ‘Superior Accommodation Hotel of the Year’, in the 2009 Australian Hotels Association (AHA) Awards Victoria ... more less
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