Scored a fantastic rate via a mystery deal on Wotif-$165 a night.
Used the valet parking-$28 a night.
Our room was on the 16th floor, which had a fantastic view and a brand new copy of Womens Weekly on arrival.
Bathroom is spacious and modern and the room was quiet. Pool is great, easy access to the Casino if that is what you are after.
Complimentary paper delivered in the morning. We had a fuss free stay and were very well looked after. Even though it is a 4.5* hotel it rivals some of Melbourne's 5* places.
Would stay again every Melb trip if I got the same price!

Lots to do and every facility nearby. Free wifi in MacDonalds in complex.

Rooms fab and superior service. Restaurant/bar expensive but loads in complex anyway.

Have stayed at Crown twice in last 12 months (July 2011 (work) and 21 January 2012 (shortbreak)). Hotel is in a great location with easy walking access to CBD. Rooms are modern and well appointed (like the large shower which is provided rather then a bath tub). Hotel gym is well appointed and the hotel pool is a 25m lappool (only problem was water is at about 30C making swimming laps a bit of a challenge). Hotel service is problem free and staff a friendly and helpful. Minibar prices are acceptable. Only issue we would have was that the nighlty rate (we payed $340 a night) appeared to be somewhat high for what you get (without bfast). Only other negative would have been the lack of towels on occasion and the fact that towels are starting to feel a bit on the worn out side. Otherwise great hotel.

This is the second time I have stayed at Crown Promenade. It was to be a special birthday overnight stay - which went well until our car was driven from the Valet Parking for us to collect - damaged. Crown denied any responsibility of course and then presented us via email with their terms and conditions - ALL CARE NO RESPONSIBILITY. This is the third time we have used the Valet Parking and the only time we have been presented with Terms and Conditions after the damage was reported. They were very helpful the Manager did spend time looking for metal filings from the damage which would have been OK, only the damage to the vehicle was on the plastic bumper and quite substantial!!