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BEST WESTERN PLUS Buckingham International: Traveller Reviews

4.0 of 5
1130 Nepean Highway | Highett, Melbourne, Victoria 3190, Australia
Hotel amenities
BEST WESTERN PLUS Buckingham International
Ranked #76 of 200 accommodation in Melbourne
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    12
    16
    5
    2
    1
Date Rating
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent value”
4 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

Stayed just one night, but was very impressed with this hotel. The rate was excellent and the room looked as though it had just been refurbished. I was initially worried as the room was on the Nepean Highway side (busy dual-carriage way), but the windows were noise insulated and I wasn't disturbed at all. The reception staff were very friendly and I am more than happy to recommend this hotel.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Priceperth about BEST WESTERN PLUS Buckingham International
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamie wei, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
29 February 2012
Dear Price Perth,

Thank you for taking your time to Review us. We appreciate your time and feedback.

We aim to provide better customer service next time you come and stay with us.

Once again, thank you for choosing Buckingham International for your last melbourne visit.

Kind regards,

Dinar Malek
Front office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
“A nice boutique motel stay”
4 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

stayed over the long weekend over Australia day in a 3 Bedroom apartment across the road ,had some family members visiting us for Barbie, The wonderful restaurant staff offered use their Marquee area on a beautiful sunny day. We paid weekly rate of $1400 for our family of 7 which worked out very economic for us.
Though housekeeping was done only 2 times during a week, there was a whole cupboard full of extra towels and toiletry. Chinese housekeeper, dont remember the name, was very helpful throughout the stay. Internet was down few times but immediate action was taken.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mark W about BEST WESTERN PLUS Buckingham International
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Aj’s Bar & Bistro”
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

I just want to advise that the food quality of this restaurant at the Buckingham International (AJ's Bar and bistro) is very good. However, the quantity (for the price) is almost embarrassing. We recently dined there and could not get over how small a quantity we received....especially the rack of lamb. Three very tiny chops, that was literally one mouthfull. The chef or Managment really need to have another look at what they are charging for the meal and how much they actually serve. If it wasn't for the exceptional, attentive service of the excellent "Wilson", we would probably not return. Have deep pockets and be prepared to stop in at a "takeway" after you leave for a top off. You will still be very hungry.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Service
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Ask sharni123 about BEST WESTERN PLUS Buckingham International
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jamie wei, Front Office Manager at BEST WESTERN PLUS Buckingham International, responded to this review
29 February 2012
Dear Sharni,

Thank you for your time reviewing us. Your feedback is valuable to us.

As a return guest, we are sorry to disappoint you on your last visit. I appreciate your response on the quality and quantity of our food. Our management has acted on your feedback and changed our supplier.

Please come and try us next time you visit Melbourne and we aim to serve you better.

Once again, I take the opportunity to thank you for choosing us.

Kind regards,

Dinar Malek
Front Office Supervisor
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Sydney
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Good Value”
4 of 5 stars Reviewed 2 January 2012

We stayed four nights in a family room that consisted of a bedroom with 2 single beds and a queen in the main room that was also the sitting room. We had enough room in the separate room to easily fit a portable cot between the two singles.
There was a new flat screen tv with excellent reception/ channels.
Location - this motel is about 10 mins walk to a large Westfield shops and about 5 mins in the opposite direction to the train statin (Highett). The train to the city took about 25 minutes and is very regular (we waited under 10 minutes on a public holiday timetable). Definitely not city centre bt it suited us as we attended a function at Brighton and this place was far better value. I would not suggest staying here if you don't have a car though as it was an $80 cab fare from the airport and takes about an hour. Overall a decent place, room service breakfast was excellent (restaurant/ bar was closed over Xmas/ New Year). Pool was nice although it is near the marquee that I suspect is used for functions which could restrict use at peak times.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask peard about BEST WESTERN PLUS Buckingham International
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
“Exceptional Customer Service”
5 of 5 stars Reviewed 18 December 2011

We stayed over the weekend for our best friends wedding in near by suburb, the car park was full on arrival due to some Oldies' Christmas party .... but one of the reception staff moved her own car and gave us a spot in a staff car park- which was very nice of her....Did not spend much time in the room but it was comfy ... The breakfast staff was friendly and efficient.

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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Buckingham International

  • Best Western Melbourne
  • Melbourne Best Western
Address: 1130 Nepean Highway | Highett, Melbourne, Victoria 3190, Australia
Price range (per night):* 110 AUD - 152 AUD

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