This hotel is in a good location and convenient to most places in and around the CBD. For those who don't like walking, Melbourne has a great free tourist bus and tram with stops nearby, pick up the brochure from the foyer of the hotel.
The staff were excellent and checked us in early and checked us out efficiently and stored our baggage. I requested specific bedding and this was accomodated, but make sure you call to confirm any special request. They even handled our e-checkin with the airline before leaving as they said that this was a bit hit and miss with the pay internet service in the foyer.
We were on the fourth floor and had no issues with noise.
You can get a good rate and avoid the credit card surcharge if you are prepared to pay in advance and book on the hotel website, they call it 'Advance Purchase 21'.
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