I stayed here for three nights with three friends in a studio room during the Australian Open. The room came with two queen sized beds and a single bed was also set up in the corner. We were thoroughly impressed with the rooms - plenty of towels of various sizes, many pillows, walk in wardrobe, bathrobes, extremely spacious bathroom with a built in tv in the bath and big tv. The beds were absolutely luxurious.. you would sink into it and have a fantastic sleep. The facilities were also fantastic - huge indoor pool, well equipped gym, several tennis courts. The only thing I would complain about is that there is no separate sauna or steam room for men/women. The service was great - they always made up our rooms and everything was placed so precisely. The location is fantastic - there are many restaurants in the complex and enough to keep you occupied for a few days. Access to trams is easy and within walking distance to the main part of town. Would I stay here again? Definitely! We felt extremely special after staying here for 3 nights.

We wanted to try the best after having stayed at the Promenade and Metropol (all owed by Crown) so we lashed out and we were very happy we did, from the minute we arrived we new we had found luxury at it's best right here in Melbourne. We requested a room high up with a view and we were given a beautiful room on the 28th floor with views spanning the Yarra river and city, the room was spotless with nothing left to the imagination, the bath had a T.V. at the end so you could lay back and watch your favorite show and when we returned at the end of the evening there was a bottle bubble and chocolates waiting for us. The next morning we had a marvelous banquet breakfast before heading off. the staff were great, helpfull and polite.

My husband and I extended our honeymoon by staying one night in our own neck of the woods - in the Crown Casino, Melbourne. If you're new to the area, make sure you ask the taxi/driver to take you to the hotel entrance. If you have your own vehicle, the cheapest parking was $10 for 24 hours (multi-level car parking), but you will have to walk the whole length of the huge building to find the hotel section (just follow the signs to Crown Towers once you're in the building, not to Metropol coz that's different accommodation). We booked ourselves in and found our way to the room. The lobby is huge and so pretty, with fresh flowers in the centre of the lobby under a giant chandelier and more fresh flowers at the elevators. The whole feel of the walk to the rooms leaves you feeling like you're in luxury - even the hallways have a warm feel about them! The city views were also very well positioned throughout the building. We got to our room and it took us quite a while to work out the lighting system and freaked out a little bit because the TV was left on and thought we walked into someone's room! But don't worry, it is deliberately left on the hotel's info channel. We got the King Deluxe room and it was so spacious! There are two chandeliers in the bathroom and a double glass door to get in there! Oh it was nice!
The one downside was that while sitting in the bath, I could hear every word that a guest was saying on his mobile phone right outside our door. Freaky! I'll add, however, that when walking down the hall toward our room, we heard that there was a party going on in the room next door, but we couldn't hear anything once we were in our room. Thank goodness!
We also went down to the cocktail lounge in the lobby and that was fabulous. Jazz playing softly in the background and a delicious and exotic cocktail menu. My hubby ordered a beer and declared it to be his favourite. I felt like a martini but they didn't have the classic cocktails on the menu so I tried one that was similar, only it had orange in it instead of orange. It was very tasty and I'm glad I had the opportunity to try something new. Staff was great there too. Ooh! And I nearly forgot - housekeeping visited our room while we were at the cocktail lounge (called the Waiting Room) and we got little chocolates. They were so tasty!
It did surprise us that the TV was back on though?!?!
In all, for one night, it was a lovely ending to our honeymoon :)

Stayed for one night the week before Christmas, received a great deal with room and crystal club access, well worth the money. We enjoyed our time sitting in the outdoor area of crystal club in the sunshine. The service is would you would expect in a 5 star hotel, courteous, polite and willing to help. The location is great with so many top restaurants and bars to choose from. It was especially nice with the choir singing Christmas carols in atrium.