We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Crown Towers: Traveller Reviews

5.0 of 5
8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Hotel amenities
Crown Towers
4.5 of 5 stars 355 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

355 reviews from our community

What travellers say about this hotel
  • Best hotel(10)
  • Crystal club(8)
  • Room service(8)
  • Valet parking(6)
  • Great view(5)
  • Afternoon tea(5)
  • Very nice(4)
  • Flat screen TV(4)
Traveller rating
    249
    64
    18
    16
    8
Only show reviews for Family (39) | Couples (161) | Business (64)
Date Rating
Sydney
Senior Contributor
48 reviews 48 reviews
Reviews in 29 cities Reviews in 29 cities
47 helpful votes 47 helpful votes
“Just amazing!!”
5 of 5 stars Reviewed 6 February 2012

I stayed here for three nights with three friends in a studio room during the Australian Open. The room came with two queen sized beds and a single bed was also set up in the corner. We were thoroughly impressed with the rooms - plenty of towels of various sizes, many pillows, walk in wardrobe, bathrobes, extremely spacious bathroom with a built in tv in the bath and big tv. The beds were absolutely luxurious.. you would sink into it and have a fantastic sleep. The facilities were also fantastic - huge indoor pool, well equipped gym, several tennis courts. The only thing I would complain about is that there is no separate sauna or steam room for men/women. The service was great - they always made up our rooms and everything was placed so precisely. The location is fantastic - there are many restaurants in the complex and enough to keep you occupied for a few days. Access to trams is easy and within walking distance to the main part of town. Would I stay here again? Definitely! We felt extremely special after staying here for 3 nights.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by jwyh for Melbourne
Ask jwyh about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew Cairns, General Manager at Crown Towers, responded to this review
7 February 2012
Thank you for your kind comments after your recent stay here at the Crown Towers Hotel.

In relation to your comment about separate steam and sauna facilities for men and women, I am pleased to advise that we are currently upgrading and extending our spa and gym facilities to incorporate these facilities and expect to have this work completed in the coming months. My apologies to you that this did not meet your expectations of us, on this visit.

Overall, I was delighted to read that you enjoyed your stay and look forward to welcoming you back again soon.

Kind regards,

Andrew Cairns
General Manager
Crown Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“Luxury at it's best.”
5 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

We wanted to try the best after having stayed at the Promenade and Metropol (all owed by Crown) so we lashed out and we were very happy we did, from the minute we arrived we new we had found luxury at it's best right here in Melbourne. We requested a room high up with a view and we were given a beautiful room on the 28th floor with views spanning the Yarra river and city, the room was spotless with nothing left to the imagination, the bath had a T.V. at the end so you could lay back and watch your favorite show and when we returned at the end of the evening there was a bottle bubble and chocolates waiting for us. The next morning we had a marvelous banquet breakfast before heading off. the staff were great, helpfull and polite.

Room Tip: Ask for a room as high as possible with a city view.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 12 more reviews by ColinandBarb for Melbourne
Ask ColinandBarb about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“What a luxurious night!”
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

My husband and I extended our honeymoon by staying one night in our own neck of the woods - in the Crown Casino, Melbourne. If you're new to the area, make sure you ask the taxi/driver to take you to the hotel entrance. If you have your own vehicle, the cheapest parking was $10 for 24 hours (multi-level car parking), but you will have to walk the whole length of the huge building to find the hotel section (just follow the signs to Crown Towers once you're in the building, not to Metropol coz that's different accommodation). We booked ourselves in and found our way to the room. The lobby is huge and so pretty, with fresh flowers in the centre of the lobby under a giant chandelier and more fresh flowers at the elevators. The whole feel of the walk to the rooms leaves you feeling like you're in luxury - even the hallways have a warm feel about them! The city views were also very well positioned throughout the building. We got to our room and it took us quite a while to work out the lighting system and freaked out a little bit because the TV was left on and thought we walked into someone's room! But don't worry, it is deliberately left on the hotel's info channel. We got the King Deluxe room and it was so spacious! There are two chandeliers in the bathroom and a double glass door to get in there! Oh it was nice!
The one downside was that while sitting in the bath, I could hear every word that a guest was saying on his mobile phone right outside our door. Freaky! I'll add, however, that when walking down the hall toward our room, we heard that there was a party going on in the room next door, but we couldn't hear anything once we were in our room. Thank goodness!
We also went down to the cocktail lounge in the lobby and that was fabulous. Jazz playing softly in the background and a delicious and exotic cocktail menu. My hubby ordered a beer and declared it to be his favourite. I felt like a martini but they didn't have the classic cocktails on the menu so I tried one that was similar, only it had orange in it instead of orange. It was very tasty and I'm glad I had the opportunity to try something new. Staff was great there too. Ooh! And I nearly forgot - housekeeping visited our room while we were at the cocktail lounge (called the Waiting Room) and we got little chocolates. They were so tasty!
It did surprise us that the TV was back on though?!?!
In all, for one night, it was a lovely ending to our honeymoon :)

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Lady_Lilly-M for Melbourne
Ask Lady_Lilly-M about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great night out”
5 of 5 stars Reviewed 1 February 2012

Stayed for one night the week before Christmas, received a great deal with room and crystal club access, well worth the money. We enjoyed our time sitting in the outdoor area of crystal club in the sunshine. The service is would you would expect in a 5 star hotel, courteous, polite and willing to help. The location is great with so many top restaurants and bars to choose from. It was especially nice with the choir singing Christmas carols in atrium.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Melb84 about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“AMAZING!!!”
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Stayed here for two nights in an Executive Suite, and it was awesome! The suite was spotless, bathroom luxurious, views stunning... The bed was super comfy, everything was top notch, we couldn't have asked for more (actually check that, where's my bottle of bubbly on arrival? Better bring that up chop chop!) The room service was first class, both the food and the staff were fantastic. Breakfast in the conservatory was delicious mmmm mmmm. So, with Melbourne and all it's cultural delights right on your doorstep, I would recommend this place for sure!!!

Oh the casino was a bit stinky, but I'm not a gambling girl so no big deal for me....

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KateMeredith33 about Crown Towers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Crown Towers also viewed

The Langham, Melbourne
4.5 of 5 stars 993 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d549485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Sofitel Melbourne on Collins
4.5 of 5 stars 1,475 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d257041?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Crown Metropol
4.5 of 5 stars 461 Reviews
Melbourne, Victoria
Show Prices ABS:HotelCheckRates-d1719031?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 200 hotels in Melbourne, ranked by popularity »

Been to Crown Towers? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crown Towers

  • Crown Hotel Melbourne
Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Price range (per night):* 292 AUD - 591 AUD

Owners: What's your side of the story?

If you own or manage Crown Towers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crown Towers
Show the lowest price for this hotel (from our partners)
Show Prices