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Quest on Bourke: Traveller Reviews

155 Bourke St., Melbourne, Victoria 3000, Australia
Hotel amenities
Quest on Bourke
Ranked #53 of 200 accommodation in Melbourne
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    16
    19
    5
    2
    0
Date Rating
Manila
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
53 helpful votes 53 helpful votes
“Comfortable apartment/child friendly”
4 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

We stayed for six days in a 2 bedroom and 2 bathroom apartment. We were a group of 4 adults with 1 toddler. The bathroom is really big and was great for giving my son a bath. He loved the big bathtub or spa. My husband also tried to use the spa, the motor was running but it wasn't working properly. Nevertheless, he still enjoyed his bath. The rooms are big, beds are ok, the blankets are a bit on the threadbare side. Kitchen facilities were complete and housekeeping cleans the dishes everyday except for Sunday's. Now, my only concern with an otherwise great stay is the laundry. They do provide a washer/dryer but it is a steam dryer and does not dry your clothes at all. You have to request for a clothes rack to dry your clothes. And it's not that big either. If they had a real dryer, I would have given them 5 stars.
The staff are courteous and efficient. They lent us umbrellas on a rainy day, printed boarding passes for us and even booked a tour at short notice. We would recommend this place to our friends.

Room Tip: When you are getting a two br apartment, make sure to ask for the two bathrooms. They have a 2 bedro...
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask siomao about Quest on Bourke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa_W555, General Manager at Quest on Bourke, responded to this review
27 November 2011
Thank you for your feedback Siomao - it is wonderful to feel we have further contact with our valued guests even after they depart!

We are aware of limitations with the steam drying in the laundry - we recommend small loads and have the clothes airers available for this reason. Normally this assists to the guests satisfaction.

We are currently looking into upgrading to install separate washing machines and dryers for the apartments in the future for Quest on Bourke. A timeline for this is yet to be finalised.

We hope to see you again when you next plan a trip to Melbourne - thank you again.
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Canberra
Top Contributor
123 reviews 123 reviews
Reviews in 45 cities Reviews in 45 cities
64 helpful votes 64 helpful votes
“Great location. Comfortable apartment”
4 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

This is a very centrally located apartment. Everything is just a short stroll away, Swanson street, Bourk Street Mall, Parliament, Federation Square... etc.

We had a 1 bedroom apartment which is spacious and functional, eg full kitchen, washing machine, DVD player, LCD TV. Bathroom is spacious.

If I want to be really picky, I find the queen size bed is on the softer side and the house keeping was on the stingy side without replacing the shampoo and the soap.

The service at the front desk was efficient and friendly.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CanberraTourist about Quest on Bourke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa_W555, General Manager at Quest on Bourke, responded to this review
23 November 2011
Thank you for your feedback.

We agree the location is excellent and it gives us a great opportunity for every guest to really enjoy the variety of tourism and cultural offerings that Melbourne has to offer.

Reception can also assist with additional toiletries for your apartment and we are happy to deliver them to you promptly. Simply dial down and we will assist.

Hope to see you again soon and thank you again for the feedback.

Vanessa Warnock.
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Melbourne, Australia
1 review
“Great apartments”
5 of 5 stars Reviewed 1 November 2011

I stayed here recently with 3 others and loved the place. We stayed in a 2 Bedroom Executive Apartment which had 2 bathrooms, plenty of room for everyone to get ready to go out. Apartment even had a spa however we didn't get a chance to use it.

The apartment was very spacious, had everything we needed in it, staff were friendly. Would definitely recommend it to others to stay here again.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alex L about Quest on Bourke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
“Great location, good functional hotel”
4 of 5 stars Reviewed 23 September 2011
2
people found this review helpful

Stayed at this aparment hotel for 2 weeks, as was working just across the road. Was in a standard 1 bedroom apartment - apartments are spacious, comfortable and clean. Huge bathroom which I loved, and a very comfy bed, and the kitchen facilities were great. I had a room at the back of the hotel, and whilst there was absolutely no view (overlooking a brick wall basically) the room was really quiet which was great. Rooms were serviced daily and the staff were helpful. Would recommend this hotel for an extended stay in Melbourne CBD, or for a family wanting a comfortable, functional apartment with full kitchen and laundry facilities. Would definitely stay here again for work.

Room Tip: Rooms at the back are very quiet, just don't expect a view!
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  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ECK1 about Quest on Bourke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa_W555, Manager at Quest on Bourke, responded to this review
26 September 2011
Thank you so much for your feedback.

It is always a pleasure to be able to encourage everyone at the property with such great feedback
.
We really pride ourselves on being able to cater for overnight and short stays as well as making our guests comfortable and at home for longer stays at Quest on Bourke.

We look forward to welcoming you back to the property again soon.

Warm regards.
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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
“Spacious and comfortable apartment”
5 of 5 stars Reviewed 18 September 2011
1
person found this review helpful

Stayed in a 1 bedroom executive apartment for one night for leisure (birthday). It was undoubtedly the best choice out of all the hotels I considered in the area. The apartment is very spacious, the spa was large enough to fit two people comfortably and the location was great. I requested a balcony and was given one, although it was quite tiny it was still nice enough to have one. I paid $187 for the night, plus $30 for parking, and it was worth every dollar. Staff were helpful and friendly, had to call reception at around 3am when our light blew and he was very happy and quick to help. Recommended.

Room Tip: Request a balcony if someone is a smoker. It's tiny but the view is alright and it's nice to...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Evie D about Quest on Bourke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quest on Bourke

  • Quest On Bourke Melbourne
  • Apartment Melbourne Quest
  • Quest On Bourke Hotel Melbourne
Address: 155 Bourke St., Melbourne, Victoria 3000, Australia
Price range (per night):* 166 AUD - 350 AUD

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