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The Lyall Hotel and Spa: Traveller Reviews

5.0 of 5
14 Murphy Street | South Yarra, Melbourne, Victoria 3141, Australia
Hotel amenities
The Lyall Hotel and Spa
Ranked #32 of 200 accommodation in Melbourne
4.0 of 5 stars 84 Reviews
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84 reviews from our community

What travellers say about this hotel
  • South Yarra(4)
  • Great location(3)
  • Easy walking distance(3)
Traveller rating
    48
    23
    7
    5
    1
Only show reviews for Family (10) | Couples (44) | Business (16)
Date Rating
Yogyakarta, Yogyakarta, Indonesia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Simply superb - we're going back !”
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

All we could have wanted from this boutique hotel, great service, nothing too much trouble from the excellent concierges ( thanks Nathan, Dan and Tristan ! ) and their colleagues. Peter Thomas the owner constantly popping in and out making us feel so very welcome and with some brilliant restaurant tips. Breakfast was delicious and varied, the service throughout was first class, yet simple and not intrusive. Our suite did the trick, very clean and comfortable with everything we needed, a hotel room we were happy to be in. The location is good for shopping in nearby Chapel St and convenient for the sights in Melbourne as well as St Kilda. We had good spa treatments. Not inexpensive at the hotel but certainly 5 star and fair value for money, the Christmas Eve champagne drinks and mince pie presents for the guests an unexpected and really good surprise. The extra highlight ?...........the jelly beans on reception. We're going back for more.

Room Tip: Suites on top floor with views towards Yarra
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KJHsingapore about The Lyall Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Perfect location”
5 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

We loved staying at the Lyall. The rooms contain small kitchens and are well equipped. The hotel is located within walking distance of the Botanic Gardens and is out of the centre of Melbourne which means it is quiet and relaxing, yet close to public transport so we were able to get everywhere. Lovely!

My only tip is...if you are Buddhist, you should probably opt for a room without a picture of the Buddha at the end of your bed (or sleep the other way around!) - oh dear......

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kangaroo234 about The Lyall Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
1 review
1 helpful vote 1 helpful vote
“Does not live up to expectations”
2 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

We went to the Lyall for my husband's birthday, and as he stays in a lot of hotels for work, I thought this would be a nice change. We were so disappointed. The rooms are neat but tiny, and there was no feeling of the luxury you want to feel when you pay top dollar, instead it felt like a serviced apartment. Our key didn't work - twice. The food that we had brought to our room was expensive and very average, and not up to Melbourne's high standards. There was no communication between the Spa and the Hotel staff, and our steam treatments were not provided as we had arranged. When we complained we were not refunded because it was "part of a package." The best thing about the Lyall is that you can walk to the Tan track. Everything else was disappointing.

Stayed December 2011, travelled as a couple
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Ask North_of_the_Yarra about The Lyall Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Verona, Italy
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great things come in small packages”
4 of 5 stars Reviewed 25 November 2011
2
people found this review helpful

While the hotel is small, the room I stayed in was fine and as you would expect in a boutique hotel. I was on the 2nd floor next to the well fitted gym, however was never disturbed at any point. The room was actually like a one-bedroom apartment with a separate bedroom. This was a work trip and we stayed for 3 nights and utilized the conference room on the ground floor.
The staff were fantastic and incredibly helpful with all matters and I wouldn't hesitate to recommend a stay here.

Room Tip: Keep away from level 1 as that is actually the entrance level.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“beautiful hotel in a suitable location”
4 of 5 stars Reviewed 9 October 2011
1
person found this review helpful

beautiful hotel in a suitable location, the staff are polite and friendly. they welcomed us warmly. well maintained rooms, clean kitchen , and very quiet place, really nice bathroom, comfortable beds.never wanted to leave the bed or the hotel room.love to visit again...

  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jhon g about The Lyall Hotel and Spa
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Additional Information about The Lyall Hotel and Spa

  • Lyall Hotel Melbourne
  • The Lyall Hotel
Address: 14 Murphy Street | South Yarra, Melbourne, Victoria 3141, Australia
Price range (per night):* 258 AUD - 526 AUD

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