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Quest on Lonsdale: Traveller Reviews

4.0 of 5
43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
Hotel amenities
Quest on Lonsdale
Ranked #93 of 200 accommodation in Melbourne
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    3
    10
    9
    0
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Date Rating
Lincolnshire
Top Contributor
76 reviews 76 reviews
Reviews in 32 cities Reviews in 32 cities
17 helpful votes 17 helpful votes
“Not so good a previous stay”
3 of 5 stars Reviewed 9 August 2011
1
person found this review helpful

I stayed here last November travelling alone and was quite happy with my room and the service.

On this occasion my husband and I were travelling together from the UK for work. We were booked in for 14 nights, the first apart we were allocated was tiny with a small wardrobe containing an iron board etc and barley room for one persons weekend clothes, let alone 2 people for 2 weeks.

We asked for an alternative room and this was sorted pretty quickly. The rooms are serviced daily and clean linen provided every third day.

The best thing about this hotel is the location. We felt that the service was friendly but not really exceptional.
The lifts were also out for a day or two while we were there, a problem if you have heavy luggage.

I have to say I will stay elsewhere on my next visit to Melbourne I'm afraid. It does the job though.

  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrnambool
1 review
“Room great, location great, other services leave a little to be desired”
3 of 5 stars Reviewed 25 July 2011

Room was small but excellent. Recently renovated so good new fixtures. Was disappointed as they listed having sbs but did not (just unlucky that it was tour de France weekend!). Also their lift wasn't working (took a great deal of time to arrive). But overall the room and location was great!

  • Stayed July 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ali2e about Quest on Lonsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Great for the Price and Location”
4 of 5 stars Reviewed 1 July 2011

We stayed at Quest during an overnight business trip to Melbourne. We booked through lastminute.com.au.
It's hard to find a cheaper and more central location that will actually accept 1 night bookings!
We booked a studio, but were upgraded to a 1 bedroom which was a nice surprise. The bed was comfy and the room was clean but a little run down. There were broken hooks in the bathroom and burn marks on the kithen bench. For our purposes though, it really didn't matter.
For a longer stay I probably would have raved about the convenience of the kitchenette and seperate lougne area. Also the fact that our room looked directly at the skyrise next door meant no view... but more importantly no street noise, which was awesome.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask b888 about Quest on Lonsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna Dalgliesh, Director of Sales at Quest on Lonsdale, responded to this review
11 December 2011
Dear B888,
Thank you for taking the time to post a review of your recent stay with us. Our team places great emphasis on customer care and we are pleased to hear that you found the property to be great value for money.
We hope to have you return to Quest on Lonsdale again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NSW
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great location, a comfortable stay”
4 of 5 stars Reviewed 21 January 2011
1
person found this review helpful

I stayed in a 2 BR apartment on the 1st floor for 2 nights. One bedroom had a QS bed and the other had a double bed. There was an interconnecting bathroom which was very useful (you could close doors at either end). The decor looked quite new. The kitchenette consisted of the usual crockery/cutlery and it appeared clean (I didn't use anything out of the kitchen). The bedrooms were comfortable but I found my bed (DB) to be a little hard for my liking. The bathroom had a shower, toilet, handbasin with a small bench to put your belongings, a hairdryer and a washing machine and dryer. Staff at front desk were helpful and friendly. Location wise - Parliament Station is a short 5 minute walk and the theatre is just around the corner. The European is also just around the corner and only a short walk away, as are other wonderful restaurants. Also, there is a parking station next door and you can get discount parking. A pleasant stay overall.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask busymother_7 about Quest on Lonsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“A tad disappointing”
3 of 5 stars Reviewed 1 December 2010
1
person found this review helpful

As soon as we arrived, the reception personnel at the time treated us disrespectfully. We booked a 2 bedroom apartment with a balcony, however there was no balcony. We were told other guests booked another night & that we were put in another room. This was done without us being consulted. We didn't know about it until we walked into the apartment. The man at the front desk at the time was extremely rude to us. Luckily, there were other attendants there later on and they were very nice and helpful. Furthermore, our apartment wasn't, we believe, clean enough. We actually went out and bought toilet & shower spray & cleaned it ourselves. We didn't want to ask at reception because we were already being looked down upon & we didn't want to cause any trouble.
All in all, we would give a rating of 3/5. The beds were comfy, large fridge... & other guests in the apartment complex were very friendly :) The location was great!!

  • Stayed November 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Quest on Lonsdale

43 Lonsdale St, Melbourne, Victoria 3000, Australia (Formerly Oakford Gordon Towers)
Price range (per night):* 162 AUD - 287 AUD

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