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Pensione Hotel Melbourne - by 8Hotels: Traveller Reviews

3.5 of 5
16 Spencer St., Melbourne, Victoria 3000, Australia
Hotel amenities
Pensione Hotel Melbourne - by 8Hotels
Ranked #75 of 200 accommodation in Melbourne
3.5 of 5 stars 308 Reviews
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308 reviews from our community

What travellers say about this hotel
  • Southern cross station(16)
  • So small(13)
  • Friendly and helpful(9)
  • Single room(6)
  • Spencer street(6)
  • Crown casino(5)
  • Very clean(4)
  • Free city circle(4)
  • Great location(4)
  • Public transport(3)
Traveller rating
    66
    134
    60
    29
    19
Only show reviews for Family (19) | Couples (115) | Business (43)
Date Rating
Middlesex
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Reasonable rates for a perfect central Melbourne location”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

This hotel is perfectly placed to get around Melbourne and see everything. It's within walking distance of Southern Cross station, the shops, tram stops, the Yarra River. The room was on the small size with a tired looking carpet and looked out onto a brick wall but we went to Melbourne to enjoy the city - not sit in a hotel room. The bathroom was tiny but we soon got used to this and it was all very clean. The staff were helpful and friendly. We thought it was very good value for money because of its great location which meant we were able to pack so much into our short stay in Melbourne.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ShirleyMiddlesex about Pensione Hotel Melbourne - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
14 February 2012
Dear ShirleyMiddlesex
Thank you for taking the time to write to us!
We are thrilled to hear how much you enjoyed our location as well as the helpfulness of our team. While we can certainly understand that some of our guests may find certain room types a little bit cozy we do endeavour to keep you as comfortable as possible so please feel free to ask us about our larger rooms for your next stay.
We hope to see you again real soon!
Warmest Regards
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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great little budget place in the middle of Melbourne city”
4 of 5 stars Reviewed 5 February 2012

My family and I checked in to the Pensione Hotel for 7 days and it was worth the money. Check-in was quick and fuss-free.

Rooms were OK in size, for what we paid (we chose a double and triple) however the shower was a little too cramped for our liking. We still managed though, and for the price we paid, I reckon that this was suffice. There was ample space for our luggage, storage and to move around.

There is a lovely cafe on the ground floor where you can have breakfast. I had scrambled eggs on toast (huge portion) for AU$8. The hotel also has a bar and lounge -- nice place for evening drinks.

Good stuff >> There is a laundry room equipped with a washer and dryer machine in the hotel. Cost for washing and drying one load is approx AU$5 -- ask reception for washing powder. If you'd like to use a gym, the hotel provides free passes to Fitness First located down the road -- ask reception for a pass.

Want to get online? WiFi is about AU$15 for a whole day usage.

Location >> Brilliant! As the hotel was on Spencer Street, it was easy walking distance to anywhere. A tram stop is located around the corner too.

We enjoyed our stay at the Pensione Hotel, and will come back to stay should we ever be in Melbourne again. Big thank you to the staff for making our stay awesome.

Room Tip: If choosing a double room (for couple/2 people), go for the 'Double Room', not the 'Peti...
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
8 February 2012
Dear babyluv410

Thank you for your review

It’s great to hear how much you enjoyed your time with us and for your kind words in regards to our team.

We look forward to seeing you again soon!

Kind regards
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dunedin
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Loaction Excellent staff”
5 of 5 stars Reviewed 2 February 2012

We stayed here recently for the Australian Open and were i3 adults in a triple room. The room was excellent and serviced every day. The bathroom was tiny and would be my only criticism, but once again, it was clean and serviced daily. Every morning of the Tennis Open a full list of players on all courts was available and a free tram to the tennis was just around the corner. Location could not have been better. The staff were all friendly and helpful. We will stay there again.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
5 February 2012
Dear chrisdunedin

Thank you for taking the time to write to us about your recent stay!

We are thrilled to hear how much you enjoyed your time with us and thank you for your kind words in regards to the team. We have passed on your feedback to everyone here at the Pensione and hope that we may have the opportunity to look after you again real soon.

Warm Regards
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brisbane, australia
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Great value and ideal for F1 and Australian Open”
4 of 5 stars Reviewed 2 February 2012

We've stayed here twice now. The rooms are small but they're perfectly functional and for the price, they're great value. The staff have always been very friendly and helpful and the location is ideal for the Skybus and free trams to the F1 at Albert Park and the Australian Open. We've stayed there during busy times but both rooms have been extremely quiet and we haven't heard any street noise or guests in the halls.

We would definitely stay here again. It's nice to find a budget hotel that isn't budget on style and character. Plus, having laundry facilities for guests is ideal. I wish more hotels did this. We travel to Melbourne about once a year and I am sure we will be back again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ohmiso about Pensione Hotel Melbourne - by 8Hotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
2 February 2012
Dear ohmiso

Thank you for taking the time to write to us about your recent stay!

We are very glad to have had the opportunity to look after you and have passed on your lovely feedback to all the staff here at the Pensione Melbourne.

Please feel free to contact us directly for your next stay and we will certainly look after you again.

Warm Regards
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NSW Australia
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“WE HAD A PLEASANT AND ENJOYABLE STAY!”
4 of 5 stars Reviewed 1 February 2012

On arrival we were upgraded from a twin to a triple. As stated in other comments, the bathroom is tiny and might be a problem for larger people or people with a disability. Watch when turning the tap on in hand basin, easy to get it all over yourself. There was also mould on some of the tiles in the shower and the tiles under the mirror and surrounding the toilet bowl needed a good clean. There is a shower curtain and the set up for this is rather odd. We had no problem with noise from the road, but I could hear people stomping around upstairs. Also when the sliding door closes for the bathroom has a slight gap, not a problem for us, but might be for some people. We only stayed one night. Is very handy to Southern Cross Station and from where the Sky Bus departs, which is why we close to stay here. Also close to free tram stop. We ate in the restaurant downstairs and was very impressed by the friendly service and good food. We didn't eat breakfast here. They also have complimentary newspapers, a nice touch. The only thing for sale was water, one chilled, one not. My son liked the idea that he could swing the tv around, so he could see it better LOL! Had everything we needed and if the bathroom had been cleaner, I would have scored it higher and I have reported this to the Hotel.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ivan Zulficar, General Manager at Pensione Hotel Melbourne - by 8Hotels, responded to this review
2 February 2012
Dear iamsuey

Thank you for taking the time to write to us

It’s fantastic to hear how much you enjoyed your time with us and how friendly you found our team to be!

Please accept our apologies in regards to your bathroom, our housekeeping team are usually quite vigilant when it comes to steam cleaning the bathrooms on a regular basis so this is certainly something will be following up.

We hope to welcome you back real soon!

Warm Regards
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Additional Information about Pensione Hotel Melbourne - by 8Hotels

  • Pensione Boutique Hotel Melbourne
  • Pensione Boutique Hotel
Address: 16 Spencer St., Melbourne, Victoria 3000, Australia
Price range (per night):* 97 AUD - 185 AUD

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Pensione Hotel Melbourne - by 8Hotels
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