The Vibe is a fine place to stay if you don't need the internet during your trip or have any issues requiring assistance from the front desk. Not good for business trips. Good value for money, rooms are clean and decently sized and reasonably priced. They're going for a hipster/young yuppie type vibe, music videos in the lobby, etc. It's fine. The big issue was the net--22 dollars a night for extremely slow service that required frequent visits from their servicemen just to connect. Had to plug in ethernet cord, unplug, switch to wireless, back to cord, long and short is just to connect took about 20 minutes a nite and then the service was dial-up speed. The last straw came when I wanted a code for my ipad to get on because my laptop wasn't working, and they wanted to charge me an additional 22 bucks! The desk was aloof and uncooperative with dealing with the issue. Tried to follow up by emailing management about it, but they never bothered to reply. Pretty bad. Again, the hotel is fine, rooms are clean, fine place to stay if you just need a room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 January 2012
Dear Jackson830,
The team and myself at Vibe Hotel Carlton would like to thank you for taking the time to review our hotel. Thank you for the feedback regarding the internet service provided. This feedback is valuable in ensuring that we can offer the best possible solutions for our guests needs. I was sorry to hear that the internet service was not to standard and I have forwarded your comments onto our service provider along with suggestions for improvement in the service and lack of response from this service provider.
Again thank you and we hope to welcome you back to Vibe Carlton in the near future.
Kind Regards,
Anthony Hutchinson - Hotel General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC