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Crown Metropol: Traveller Reviews

5.0 of 5
8 Whiteman St, Melbourne, Victoria 3006, Australia
Hotel amenities
Crown Metropol
Ranked #18 of 200 accommodation in Melbourne
4.5 of 5 stars 461 Reviews
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461 reviews from our community

What travellers say about this hotel
  • Room service(27)
  • Gordon Ramsay(15)
  • Pool area(12)
  • Great view(12)
  • Valet parking(10)
  • Very comfortable(10)
  • Buffet breakfast(9)
  • Ceiling window(8)
  • Maze restaurant(7)
  • Casino complex(6)
Traveller rating
    227
    152
    54
    18
    10
Only show reviews for Family (70) | Couples (197) | Business (113)
Date Rating
Dhaka
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Close but Away”
3 of 5 stars Reviewed 13 February 2012

Me and my wife stayed at crown metropol for 4 nights. My wife had conference at melbourne convention and exhibition center which was a 2 minutes walk. Hotel placement was wonderful as CBD was walking disctance yet a bit far due to yarra river is running in between.
Hotel room was ok. Only drawback was there was no that much partition between the romm and bathroom. Pretty awkward when two people are living as all the sounds from bathroom is quite audible from the room!
Breakfast was ordinary at "maze" by Gordon Ramsey. However the crown entertainment complex is accessible through hotel where one can find lots of restaurants and other entertainment option.
Overall the hotel was good but one can expect a better facilities from a five star.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask war_rahman about Crown Metropol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harley Moraitis, General Manager at Crown Metropol, responded to this review
14 February 2012
Thank you for your comments regarding your stay with us in September 2011.

Firstly, please accept my apologies for the short-falls you raise.

I was disappointed that the design of the building was not to your liking and will take your comments on board.

Although "maze by Gordon Ramsay" is no longer trading here at Crown Metropol (it is now called Mr Hive), I would love the opportunity to speak to you further regarding your experience there. You also mention that "you would expect better facilities from a 5-star hotel".It would also be great to get more detail from you on this as well.

If you have a moment, please feel free to contact me on 61 3 9292 8888.

Regards,

Harley Moraitis
General Manager
Crown Metropol Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
1 review
1 helpful vote 1 helpful vote
“Fantastic getaway”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

My wife & I stayed in a city view room on the 10th Feb 2012. This hotel has all of the luxuries of home.… except of the marvelous views. The check in was hassle free and the front desk very helpful. Our room was spacious & very well appointed. We stayed on the 23rd floor and had a city view which was fantastic, particularly after dark when all the city lights illuminated the surounding buildings. The 27th floor is a must visit as it contains the infinity pool and gym. Just to be in the pool at dusk with the changing light was a must. The change rooms also have a steam sauna and spa which was very relaxing. It's a pity that I didn't spend more time time there. The restaurant at Hives is also a must as the meal was fantastic. Everything is close at hand at Metropol. Eureka sky deck is a short 10 minute stroll and is well worth the effort once you are on the 88th floor. Base yourself at Metropol & you will not be disappointed. Lots of restaurants close at hand together with the many attractions in Melbourne & you will not want to leave, just like me. Congratulations Metropol, you made our weekend special and we a
are now planing another trip there. Next time we are trying level 28.

Room Tip: Pick a city or Yarra room view on a high level. You will not be disappointed.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harley Moraitis, General Manager at Crown Metropol, responded to this review
13 February 2012
Thank you so much for your kind comments regarding your recent stay at Crown Metropol.

I was thrilled to hear that you and your wife had a memorable stay and got to enjoy both the pool facilities and our new restaurant - Mr Hive. Let me know when you next plan to stay with us and I would be only too happy to make a booking for you. My contact number is 61 3 9292 8888.

Regards,

Harley Moraitis
General Manager
Crown Metropol
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very impressed AAA+”
5 of 5 stars Reviewed 10 February 2012

Currently staying at the hotel in a king lux room, paid the extra $110 for level 28 access. Absolute fantastic service at level 28, they sent us a bottle of sparking wine and chocolate to help us celebrate our anniversary. So far all my needs have been met, when requesting something it gets delivered to my room in an instant. Great work metropol, I will be returning here again and again.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by Irena R for Melbourne
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Funky, comfortable and great location”
4 of 5 stars Reviewed 9 February 2012

I was lucky enough to spend 2 nights at Crown Metropole during a recent conference. I loved the decor, the staff and the location. The rooms are huge with very large well designed bathrooms and the beds are super comfy. The restaurant/bar is very funky and although I only ate breakfast there that was pretty good. I especially appreciated the small touches - magazines in the room, Madame Flavour teas, quality hair dryer. My room overlooked a car park but that did not really matter as the room was so nice to be in. I appreciated being able to order a "real" coffee with breakfast and not be charged extra. I would be more than happy to come back.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by indiga_11 for Melbourne
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Gorgeous”
5 of 5 stars Reviewed 9 February 2012

Gorgeous hotel, wonderful decor, the breakfast at Club 28 is delicious. The mattresses are quite firm but that is to be expected in an international hotel. Pillows are great, service is good. Definitely my number 1 choice for staying in Melbourne CBD.

Room Tip: The Studio Room has a divine view and definitely get the Club 28 access if you can.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Crown Metropol

8 Whiteman St, Melbourne, Victoria 3006, Australia
Price range (per night):* 227 AUD - 457 AUD

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