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Art Series - The Olsen: Traveller Reviews

5.0 of 5
637 - 641 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
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Art Series - The Olsen
Ranked #11 of 200 accommodation in Melbourne
4.5 of 5 stars 319 Reviews
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319 reviews from our community

What travellers say about this hotel
  • South Yarra(27)
  • Chapel street(26)
  • Room service(16)
  • Great location(14)
  • Comfortable bed(6)
  • Mini bar(6)
  • Very helpful(6)
  • New hotel(5)
  • Staff were friendly(3)
  • Full size fridge(3)
Traveller rating
    192
    83
    27
    14
    3
Only show reviews for Family (32) | Couples (162) | Business (70)
Date Rating
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Pleasant stay at The Olsen”
4 of 5 stars Reviewed 6 February 2012

My partner and i stayed at this hotel in approx. September 2010 (sorry for the timing of the review but better late than never and not September 2011 like it says but there was no other option). The purpose of our trip was for the Titanic Exhibition that was on at the Melbourne Museum and despite the fact that it was no longer winter, true to Melbourne's reputation, it was cold and wet during our trip. Reception staff were polite and check in was quick. We booked a deluxe studio suite and were on the same floor as the penthouse i think. I was quite high up. The view from our room was down Chapel St and was great also. Our room was clean and comfortable. Perfect to come back to after a day of shopping, sight seeing or a night out. The bed was super comfortable. Still remember it to this day. The bathroom was modern, however the door is frosted glass and had a gap in it once it closed. Not the greatest level of privacy at times. The shower also required additional towelling placed on the floor as it would get significantly wet otherwise, not a major problem when only a short stay though. Breakfast at hotel's restaurant Bluebottle was okay, had better. Slow service though given that it was not busy during our stay. The hotel itself is in a perfect position. Close to transport, shops and restaurants. Staff were helpful with directions. Caught a taxi to and from the Casino one night also which wasn't too expensive either. Hotel pool would be great during the summer months as it is partially outdoors and given that it was pouring rain and windy during our stay, we couldn't utilise it. Gym is tiny however we were not there to exercise however this may impact on people travelling for business purposes. Would i recommend this hotel to other travellers? Yes. Personally, i don't know if i would stay here again though only for the simple fact that i like to try out different hotels when i travel. I would have no problem in booking another hotel from the Art Series Hotels group though for a change.

Room Tip: High floors offer good views down Chapel Street
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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask djk085 about Art Series - The Olsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick Gouin, Front Office Manager at Art Series - The Olsen, responded to this review
17 February 2012
Thank you for taking the time to review The Olsen Hotel. I appreciate the fact that you have us in your thoughts enough to come back and write your comments. Your feedback is very comprehensive and exactly what other travellers would be looking for. We thank you for mentioning so many aspects of our property. If you are someone who likes to try a different hotel each time you travel, then I recommend that you try The Cullen or Blackman Hotel if your are returning to Melbourne.
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Hamburg, Germany
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
“Ok, but nothing special”
4 of 5 stars Reviewed 5 February 2012

The Olsen is nice, but nothing special. Most of all I liked the location in South Yarra.
It does no have anything special, it just a nice hotel with nice rooms, which are not too big. All room doors slam quite loud, so you can always here your neighbours entering or leaving the room. The gym is not really a gym, just some cardio and weights. i stayed during the Australian Open times, where hotels in Melbourne are extremely expensive. I payed 270$ per night, which I think was really overpriced. I am sure there are better hotels in Melbourne.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask german2 about Art Series - The Olsen
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Nick Gouin, Front Office Manager at Art Series - The Olsen, responded to this review
17 February 2012
Thank you for offering us your comments regarding your stay with us during the Australian Open Tennis. We are located in a great spot to attend The Open, with the event just a short walk or tram ride away. There is no doubt that during special event periods rates are higher throughout our city. Our focus as a hotel is to ensure we are delivering the best possible service that we can during these periods, to ensure our guests are receiving value for money. We always recommend that potential guests call our on-site reservations team, so we can offer the best rate and suite to suit your needs. We look forward to welcoming you to The Olsen Hotel in the future.
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Penang
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Excellent!”
4 of 5 stars Reviewed 1 February 2012

The staffs were very courteous and polite. They were considerate of the choice of rooms to be given to me as I'm a light sleeper. We had a surprise with Champagne & strawberries as it was a special occasion. The room was really spacious and bathroom very well appointed. One small issue was there was a constant knocking on the window, we checked but found nothing..wondered if it was birds hitting the window. But at night it was very quiet. I had a better rest and sleep here than at Blackman's. The location was great. Woolies and Coles nearby and very great restaurants, eateries. Shopping was aplenty for ladies. Overall I would pick Olsen over Blackman the next time. Great job Olsen, keep it up !

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
“Very Nice”
5 of 5 stars Reviewed 30 January 2012

A beautiful hotel establishment. Clean, modern and inviting. I highly rec this property. Bathroom wall was glass and printed. Unique.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Katarina V about Art Series - The Olsen
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Perth, Australia
1 review
“AMAZING”
5 of 5 stars Reviewed 30 January 2012

Just arrived home today after a 3 night stay at the Olsen. Great location, close to fantastic food and shopping. Room was gorgeous, beautiful view, clean, good air con. Staff went above and beyond, from ordering taxis to bringing ice to our room, they were fantastic! Lovely property, will certainly return!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Art Series - The Olsen

637 - 641 Chapel Street | South Yarra, Melbourne, Victoria 3141, Australia
Price range (per night):* 202 AUD - 327 AUD

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