Firstly we had trouble finding this place. When we finally got to our room it was tiny, really not an apartment but a crowded small hotel room. I would not recommend this to anyone.

On a girls shopping weekend. Apartment was new and very clean, except for sticky tiles on the bathroom floor and infront of the kitchenette. Carpets had a couple of stains and fridge had a really bad odour. Location was good. Customer service was fantastic, as good and probably better than some 5 star hotels. It had a small stove, microwave, fridge, cutlery, crockery - pretty much everything we needed. Noise was not a problem at all. Catch the airport shuttle - the door to door one for $15.00 each way, much better than the $65.00 taxi ride! Would stay here again.

I stayed at this hotel for a last minute trip to Melbourne. Absolutely fantastic for this and the rooms were excellent for the price (think I got a special for $99) They are quite large for a studio apartment and the hotel is new so they rooms don't feature any wear yet. I was able to check in early quite easily and had no problems whatsoever (but to be fair I didn't really have a need for anything other than check in)
For somebody who is not familiar with the city it may be a harder place to find and there is some construction nearby but I did not hear any of this.

For the price and location (right in the heart of the CBD), this place is one of Melbourne's best kept secrets. As it's on a laneway, it's hard to find unless you book the Starbus shuttle, which clearly does a lot of drop-offs in the area. Staff lovely, including the lady who cleaned our room each day .