We stay in Hobart approx three times each year.This was the worst stay. We decided to spend the long weekend in January at Rydes, had never stayed before and it was going to be our last opportunity to get away before our baby arrives. This hotel is the worst we have ever stayed at in hobart and will never return, the shower screen was not connected and water went all over the floor and it was so dirty and stained, not to mention ants, there was spider webs all over the unit and it was dirty and smelly, all the floors was old timber floors and everyone of them made noises and was loose to the point we did think they would not hold up, the spa was so old and cracked and dirty there was no way either of us was going to get in, the flooring had just had bad fix it patches and you had to be so careful not to get splinters or trip over, the weekend was so hot in hobart and the room had no A/C or fan, to top it off the room was near the kitchen and when trying to sleep all you could hear was the chillers cutting in and out. We will never stay here again and we will never recommend it to anyone, they should not be able to charge rooms like ours out, when we checked in we had been told they had upgraded us twice so I hate to think what the rest of the rooms are like, we took photos but only a couple turned out. We would have gone to another hotel, but it was the long weekend and hobart was fully booked.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
Good Afternoon Shaz S,
I was extremely disappointed to read your feedback about your stay with us, particularly considering you stayed in one of our National Trust Cottages. I have discussed your feedback with my heads of department at our morning meeting and have requested my Maintenance Manager to replace the shower screen. He also mentioned to me that the pest control company had just been in which is done routinely and possibly why there had beeen ants coming out before they go away.
Regarding the air conditioning, I have recently had discussions with our head office to have air conditioning installed into all of our rooms, not just the 24 Superior rooms which is being looked into.
I thank you for bringing these to my attention and hope you do stay with us again in the future to see for yourself the improvements we are working on and making.
Kind regards
Danny Veis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC