I stayed here for business overnight and it was very good. The room was a great size and had good facilities. Breakfast the next morning was okay too. Overall I was impressed.

We stayed at the Richmond about 5 years ago and it was a cool boutique hotel then that we liked very much...so it was our first choice on returning to Adelaide last weekend. Sadly it was a shadow of it's former self and i doubt we would go back again. Rooms I seem to remember were always a bit minimalist, but now the furniture looks very tired and is in need of an overhaul. The fabulous bar/restaurant space on level one was buzzing last time we were there and brekkie was a full service affair. Now it is just buffet style continental with no hot breakfast options...we looked in for dinner in the evening, but it seemed to be dead with only loud music playing...shame as it was a very classy busy space before. Cost us $199 for the night too so not good value for money either...

Pros:  Located right on Rundle Mall - a great central location surrounded by plenty of places to eat (try the little place right out the back on Austin St for breakfast).  There was a safe and a refrigerator in the room and our fifth floor room was very quiet.  The staff was very nice and really helpful.

Cons:  Located right on Rundle Mall, a 2-block pedestrian-only street, so you will need to haul your luggage about half a block down the mall from the airport shuttle drop-off point.  A taxi could drop you off on Austin St where you will just need to go thru the arcade to the hotel.  Parking is valet only.  The room had very little storage space and very expensive internet.

This hotel is tucked away in a shopping mall. It is very difficult to find if you are arriving by car - you have to navigate into a tiny lane at the back (no signs) and then wander through echoing, empty walkways until you find the place. Very odd. The rooms are large and decorated in a somewhat clunky style. They appeared to be clean, but one would not want to have to spend much time in them.The staff at reception were extremely helpful and pleasant: they deserve top marks for their effort and their general demeanour. They were cheerful, polite and obliging.
The breakfast, alas, was not all that impressive. A few skimpy items laid out on a table serves as the continental option, but one can order a cooked breakfast, which was fine. The overall impression in the dining area was one of parsimony, I'm sorry to have to say. The room in which breakfast is served is somewhat barn-like.
Really nice, helpful staff doing their best, and I would not wish to criticise them in the slightest. I think this would suit a person going on a shopping trip or somebody who just wants a clean place right in the centre of town. There will, undoubtedly, be many for whom it is therefore just right, and I think that the staff will certainly do their best to make such a stay comfortable.