Booked this Hotel on advice of Agent. close to City and pick-up point for our Tours. Arrived from NZ reception was good, polite. No porters. So lugged everything into lifts found the room after traveling along very dirty carpets. Our room was very dark, no window except a slot, which was half a window painted over, with a curtain over it. The bathroom, shower over the bath. Not clean. We rang downstairs, could we be shifted. Yes, we were upgraded to the top floor and that was much better. A proper shower, and cleaner. We stayed 4 days, everything was as we expected. Then on our return 5 days later, we were shown to another room, that had a window, but frosted over, but the bathroom had daylight. The whole hotel does not seem to have any daylight, only through frosted windows. The corridor carpets need a good shampooing, the bathroom tiles, I do not think have ever been scrubbed. The floor in the bathroom for the 3 later nights we were there, were never washed, and the shower base was only clean where the water hit it! The one redeeming factor is that it is central, close to everything, and the pick up point for tours. There is also I feel a Health and Safety issue here too. There are big columns in the middle of the corridors, it is very hard to go round them with more than one suitcase at a time. If you are disabled and were on a frame, I am not sure if the space is wide enough!
- Also Known As:
- Accor Grosvenor Hotel
- Mercure Grosvenor Hotel Adelaide, South Australia
- Official Description (provided by the hotel):
- Conveniently located opposite Adelaide Casino in the heart of the cultural boulevard of North Terrace. Offering a wide variety of room types that fits the needs and budgets of all travellers. All rooms have fluffy feather duvets and pillows, modern and stylish furniture, slim lined LCD televisions in most rooms and broadband internet throughout. Hotel facilities also include the Federal Restaurant and Bar, 24-hour reception and room service, parking, internet kiosk, hair and beauty salon. ... more less
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