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InterContinental Adelaide: Traveller Reviews

5.0 of 5
North Terrace, Adelaide, South Australia 5000, Australia
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InterContinental Adelaide
Ranked #11 of 73 accommodation in Adelaide
4.0 of 5 stars 253 Reviews
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253 reviews from our community

What travellers say about this hotel
  • Room service(18)
  • Buffet breakfast(14)
  • River view(11)
  • Very good(10)
  • Club lounge(9)
  • Star hotel(9)
  • Valet parking(6)
  • Swimming pool(6)
  • Credit card(6)
  • Great location(5)
Traveller rating
    87
    92
    46
    12
    16
Only show reviews for Family (19) | Couples (95) | Business (94)
Date Rating
london
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Good Value”
5 of 5 stars Reviewed 5 February 2012

We stayed in a King River View Room, which was large and comfortable. Big bathroom with somewhat colourful orange/red stone tiles, but was clean and spacious. Great view over river and cricket stadium. Room was nice and quiet.

Very convenient for city attractions, tram to beach (40 mins), station etc - better restaurants are about 15 min walk away to the west (turn left out of hotel)

Staff were good and concierge helpful.

Room service food was fine - My wife thought the Cesar Salad particularly good.

Overall a good room and good value for money

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask PeterGD about InterContinental Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Comfortable, great location, phone manner has room for improvement.”
4 of 5 stars Reviewed 2 February 2012

Comfortable, spacious rooms that are recently renovated (bathrooms maintain somewhat dated marble but everything was clean and in working order). Good bath products. Huge flat screen tv.
Grateful for any early checkin on the day however when I had called the night before to confirm that this was ok, the checkin staff member was very dismissive and non committal. Don't let one staff members attitude put u off though - checkin service otherwise was very professional and friendly as was valet parking.
Would recommend staying here to others.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Dbth2 about InterContinental Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huatulco, Mexico
Top Contributor
51 reviews 51 reviews
Reviews in 23 cities Reviews in 23 cities
49 helpful votes 49 helpful votes
“Excellent location and service.”
4 of 5 stars Reviewed 30 January 2012

We booked the IC mostly because of the location, but also because we are Ambassador Club members and try to book IC when possible. The location IS fantastic, easy access to the bus, tram, river walks - everything we were looking for in Adelaide.

Check in was hassle free, the room, while a bit dated was comfortable enough for 5 nights. The Club level perks were nice, as was the service. We made use of the Concierge for dinner reservations and we were impressed with their willingness to help and the suggestions that were made.

Overall it was a great stay, and we would book the InterContinental Adelaide again if were to return.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KT-BRT about InterContinental Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Professional and luxurious!”
5 of 5 stars Reviewed 23 January 2012

Room spotless, excellent location, room service prompt and yummy. Organised wakeup call and taxi without a hitch (I know this should be standard but many places can let you down.) Reasonably priced considering weekend of TDU and proximity to everything.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Maria111_12 about InterContinental Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Dated, disappointing club breakfast & inflexible service”
2 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

We are priority members and have stayed at the Intercontinental in Bali, Bangkok, Fiji, Sydney and Manilla in the last two years. The adelaide property is not up to the usual 5 star standards. The buliding and decor is very dated and the rooms small. When we commented to the hotel manager that the club breakfast was below par ( very limited selection and cold ! ) and could we have breakfast in the downstairs buffet as an alternative, we were told that this wasnt possible !. The desk manager also commented that she has stayed in other Intercontinental properties and that we couldnt expect the same level of service in Adelaide !.

This was our first negative experience at an Intercontinental hotel.

  • Stayed November 2011, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Andrew111255060 about InterContinental Adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at InterContinental Adelaide, responded to this review
27 January 2012
Dear Andrew111255060,

Thank you for taking the time to review our property. We appreciate your business very much and thank you for your loyalty as our priority club member! We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. Sorry to hear you received service which was less-than-satisfactory. We have sent you a private message to obtain more information about your stay.

Again we thank you for your review as we believe that we can only improve and ameliorate our services through our guests' feedback.


Sincerely,

Lin S.
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about InterContinental Adelaide

  • Adelaide Hyatt Regency
  • Hyatt Adelaide
  • Adelaide Hyatt
Address: North Terrace, Adelaide, South Australia 5000, Australia
Price range (per night):* 182 AUD - 391 AUD

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