We (2 adults and 2 children aged 7 and 9) went to Long Island in December 2011 with another couple who have kids the same age. The island is in a beautiful location, I recommend snorkelling over the reef on the southern side of the island away from the main beach. The accommodation was basic but suitable for a family getaway. The resort is looking a little dated and could do with some up keep but the staff were very helpful and friendly and the meals were great. Our package was all inclusive and the kids stayed and ate for free. Also all activities were included. I wouldn't go here for a romantic getaway but rather a value for money family break.

HI i recently went to long Island resort with my kids and another family and there kids aged from 5 -11 . We all had the best time. There was plenty for the kids to do . It was a nice relaxed safe enviornment and us adults got to relax by the pool side bar. The food was absolutey amazing . We all came back home relaxed happy and a little fatter from all the good food as much as you can eat. Yummmyyy oooo . Great staff on the island and lots of fun Cassy Dickerson Mackay

We stayed in here in Dec 11 during Xmas period using Spreets voucher which works out about $100 per night and still think it's bad value for money.

1- Check in and Housekeeping service
Upon check in, we were told the room is not yet ready. We came back after 45m and still no room. In the end, the room is not yet ready till well past 3pm.

The room itself is very basic. They manage to squeeze a bunk bed and a double bed in the space of a double room at most. Room furniture, phones, alarm clocks are very old and dirty.

The air condition is the worst as it makes lots of noise. We couldn't stand it and did not turn it on again for 5 days. Lucky the weather was pretty cool. However, we had to put up with next door air con noises.

For 3 days, house keeping did not change our sheet. Not until my wife was in the room when they cleaned and specifically asked for it. Reluctantly, they did.

2- Food

The resort has got monopoly over food on this island.

Breakfast was included in our voucher but only cold food (cereal, bread and milk and some fruits).

We just had to pay extra $9pp to upgrade to hot food (bacon,egg, hash browns).

Breakfast menu never change at all and the plates are extremely dirty. In one instance, i gave a really dirty plate( old food left on the plate) to a staff and she did not even say sorry.

Lunch buffet cost $20pp and dinner is $38pp which we did not try given how bad the breakfast is.

The bar lunch menu is ok. Price is around $15-20 and serving was generous.

My advice: try bring as much food and water as you can. We brought waters, instant noodles and snacks.

3- Island activities

Everyday there is bird and fish feedings. Apart from that there was one single organized bush walk. We turned up for that walk and waited for 20mins and there was no one so I guess they just canceled.

At night, there was live music which gets quite loud.

The beach was very nice and the bush walk was beautiful. Pandanus Bay was better than Fish Bay. I didn't have time to do other longer walks but was told from other guests that they are nice as well.

There are 2 pools. One with swim up bar which is always full with kids. We swam in the bigger one which was less crowded.

There were some water sports activities like kayak, water surfing etc.

No real snorkel spot on the island.


Overall, I agree with other negative reviews. The resort is badly managed, rooms are old and dirty, staffs are overworked and tired. No fresh food even though it's only 30min from mainland.

However, the island is beautiful and it's a shame the resort is totally on the opposite. If only management can put some money and effort in improving some basic services.

You need to consider what you want from your holiday before booking Long Island.
The Island itself is truly beautiful. The resort sits in a sheltered bay with spectacular views across turquoise water to Day Dream Island and the Mainland. I cannot say how unfriendly the staff were. You are nothing but an inconvience to them. The staff at the water shed boast of their safety record and I thought yeah right because no on goes in the water because they tell you there are plenty of stingers out there and even if you wear a stinger suit they could still get you around the face as someone had been stung on one of the Islands a month before our arrival.
They do have Kayaks 7 of them for over 250 plus people on the Island to share you get 20 minutes each and that is only on the high tide. Low tide leaves you with mud flats. So check the tides before booking in don't go on low tide.
The swimming pools were in the worst condition I have ever seen there were massive holes in the larger of the two. The bottom of the pool feels like it is crumbling and the swim up to the bar pool is small and filthy with loud music. We are a group and so make our own fun. We booked a trip to the outer reef where you have to leave on the 7:15 am ferry but the dining room doesn't open till well after the advertised 7am start which is such a pity when you've paid for breakfast and are going out for a very energetic day. If you do go to Long Island make sure you take the day trips as they are absoutely wonderful. The crew on the Whitsunday explorer could not help every person enough, they worked their butts off to make sure everyone had the best experience they were capable of having. The coral reef was spectacular and the crew watched out for everyone to make sure they were safe and and had the oportunity to pat the friendly 2meter green Wrass which gives you such a shock when this huge animal comes up to your face and needs a pat on the nose. This adventure makes the dodgy accomdation worthwhile. It is a pity there is not some funds put back into just basic repairs to bring this amazing Island back to what I can only guess it once was. If it rains you had better have your own back plans as the Television in our room did not work. Also make sure you bring some insect repellent as when you go outside you litterally get attacked by huge horse flys that have a long lasting bite. I will post some photos of them.