My wife and I flew into Hamilton Island from Newyork for the newyear break. When we arrived at the airport we had been travelling for 27 hours and exhausted. Only to be greeted by Adam and Patrick, 2 very professional staff. Patrick collected our luggages for us whilst Adam was our driver too qualia, giving us a guided tour along the way ( absolutley blown away). We had champagne awaiting us for arrival at the 'long room'. We had a quick personal check in by Tegan and then taken to our amazing room by Adam ( who picked us up from the airport). This service continued our entire stay. Amzing lunch at Pebbles and Tatts by the pool was great.
The Spa was great ( i could live here) the young lady who i am unsure of her name sorry but she was so professional and accomadating. The only down fall about the spa is that it seems the rest of the resort staff didn't know about the products, I spoke to the manager Nick about getting my wife something special but he had no idea and suggested to speak to the spa direct. I can not speak more highly of all reception and concierge staff however special thanks to Tegan, Adam & Patrick who would go out of their way just to say hello every day and really made our stay.

Thankyou Qualia you made our vacation in Australia truley amazing.

This is a great resort. love the rooms with the swimming pool, love the beach, love the food and the golf cars provided to drive around the hotel.

We had an amazing time!

This is one of the best hotels EVER!

Beautiful resort -in good weather but we visited in strong winds and lots and lots of rain.As a result there is nothing to do except drive around in the plastic-cover encased golf buggy and hope for a break in the weather so you can appreciate the setting,the pools and the resort as a whole.
Excellent and friendly staff.
A tip-if you don't like creatures of the long and slithery variety-and I don't- be aware!We had a visitor on the veranda but luckily only my husband saw it and sensibly didn't tell me until we had checked out!
Biggest disappointment was being unable to take trips to either the beaches or the Barrier Reef due to the bad weather-a long way to travel to miss out!

Beauful resort. Fabulous service. Check out the weather forecast as this place in rainy season is very grey and overcast all day.