We stayed at the Whitsunday Apartment for five nights in August 10 with our 3-year old. The apartment was large and basie. We were not prepared for a self catering holiday so the lack of room service was a major inconvenience. We requested a room move to the Reef Hotel however we had to call around a few times before we found out that we had to call their Sydney office for a room move. Water was cold - both in the ocean and in the pools, about 20c. Toilet was smelly through out our stay, even after cleaning.

We just returned from a fabulous holiday at the Whitsunday Holiday Apartments (kids aged 5 and 7). After reading some of the reviews we were a little worried what the rooms might be like. We were very happy with the room we were given (room number West 606). Beautiful view and the room was clean. I am a bit of a clean freak and yes the oven wasn't to my standard but was generally pretty good all round. The bathroom was very clean and had shampoo/conditioner and plenty off paper etc. The apartments are very large so space is definately not an issue. We cooked 4 out of the 5 nights and although utensils are limited......we just used our imagination. We only spent approx $140 for the 5 days at the grocery store which supplied us for the 4 meals and 5 lunches + those little snacks in between. I did pack from home tomato sauce, garlic, mayo, salt/pepper, microwave rice, stir fry wokka noddles, vegemite and jam. We cooked stir fry, spaghetti bol, bbq pack and chicken snitzel. We ate at the steakhouse on the last night which cost $90 for two meals as the kids ate free....that's a lot of money for us and the steak was tough and still bleeding even though we ordered medium well. Breakfast for us was included and was fabulous at the Reef View Hotel - kept us all full til lunch. I believe it is $32pp if you pay each day but we did an inclusive package with boat trips etc.

The rooms on the lower levels are only serviced every 3 days - but you know this before going - so if you won't be happy with this book the top floors that are serviced daily. We found our sheets to be sandy so on the 2nd day I just asked the cleaner for some sheets and changed them myself, then she offered to come on the 4th day instead of the 3rd, so the sheets were done again. I also asked for clean towels every 2nd day. I swept the floor myself each day.......it takes 2 minutes....not too diffucult!

We hired a Golf buggy which cost $85 for a 24 hour period. We found this to be great value. The buses run frequently but sometimes are too full and you then have to wait (not so good if your waiting with cold grocery items). It is only approx 15 minutes to walk to marina but is a steep hill up and down the other side, which elderely people would find a bit hard.......I would suggest facturing a gold buggy for entire stay if your budget allows.......the kids said the buggy was the best part of the holiday.

The apartments are in the best location for families as all the main pools and beach area are right opposite. The restaurant for brekky is right next door and the buses pull up right outside reception. One tip for people with small children - we tied the balcony door up with a shoe lace (has 2 holes about 3/4 up the door that you can loop through)....it just made me feel better knowing the kids couldn't escape onto the balcony without us knowing.....as the kids beds are next to the balcony. My kids are climbers - so this made me feel a lot better!

Another tip - we had room W606 - request this room or W506, W406 etc as they are on the end with no window facing out to the common walk way, which can be noisy from what I heard. Also request not to be on the floors with the coin laundries as apparently they are noisy too. Enjoy!

If you have any question please feel free to email me.

This accomodation was just perfect for our family holiday.We have a 4 year old and a 1 year old. The apartment was spacious and very child friendly,nothing they could break. The view was amazing. I had doubts about this hotel after reading reviews but was pleasantly surprised and will return.

To cut a long story short (as best as possible) we visited Hamilton Island 10 years ago and stayed at the Reef View Hotel (Coral Sea View) and it was absolutely beautiful then and although everything has changed for the bigger and better it was just equally as beautiful. This time (child in tow) we stayed at the Whitsunday Apartments (Coral Sea View 7th floor) and you couldnt ask for a better spot.
The room was tropical and spacious with king size bed and 3 singles and the kitchen made it very easy to eat in when exhausted from all that swimming!! :) We think a communal BBQ (out the front) might be a good idea to eliminate smelly odours hanging in the room and also to get to know other families. Our room was cleaned/serviced everyday....beds were made, dishes done and rubbish emptied. Now thats great service!! (you don't get that in a hotel room!)Everything in the hotel was maintained everyday and we think it is the perfect place to stay with your family. In the school holidays, pools are very busy with laughing children but if you are looking for a quieter time perhaps holiday around the school breaks.