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Whitsunday Apartments Hamilton Island: Traveller Reviews

14 Resort Drive, 4803, Australia
Hotel amenities
Whitsunday Apartments Hamilton Island
4.0 of 5 stars 131 Reviews
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131 reviews from our community

What travellers say about this hotel
  • Kids ate free(6)
  • King size bed(4)
  • Buffet breakfast(4)
  • Self catering(3)
Traveller rating
    39
    50
    22
    14
    6
Only show reviews for Family (51) | Couples (32) | Business (4)
Date Rating
NSW Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
46 helpful votes 46 helpful votes
“Beautiful island, but hotel was a disappointment.”
3 of 5 stars Reviewed 17 August 2009
3
people found this review helpful

We had 4 nights on Hamilton Island at the Whitsunday Apartments (me, my husband and our 2 children - ages 12 and 9).

Hamilton Island is a beautiful place with plenty to do and beautifully landscaped gardens. The main pool is pretty incredible and staff were pleasant and helpful. There was a program of activities such as beading, soccer, face painting, exercise classes, art classes, etc - as well as watersports and day trips off the island. The free shuttle buses are efficient and an easy was to get around. We did rent a golf buggy one day and that was a fun novelty.

We felt that most things on Hamilton Island were quite overpriced (the hotels, restaurants, drinks, souveneirs, etc). While we realize it is a tropical island, and did not expect to find bargains, we noted that pricing was significantly more expensive than Daydream Island (which we did in the same trip and preferred over Hamilton).

While Hamilton Island was worth seeing, I would not recommend the Whitsunday Holiday Apartments. They were very dated and, while clean, quite dingy and shabby. They seemed to have no sound proofing and we could clearly hear people walking above us, talking and sliding their closet doors. Even worse, the plumbing sounds from other rooms were very, very loud and we would wake up several times a night from the noise. The pool for this hotel looked run-down, but not a huge deal as we just used the main pool instead. On the plus side, they were roomy and centrally located.

I'm not a tough reviewer, I think this is the first unfavourable trip advisor review I have posted. The island itself is great - it is just the Whitsunday Apartments and the overly high prices (ie not good value) that we didn't like.

  • Stayed July 2009, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kd2226 about Whitsunday Apartments Hamilton Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brisbane
1 review
1 helpful vote 1 helpful vote
“Great value for money!”
3 of 5 stars Reviewed 29 July 2009
1
person found this review helpful

We loved everything about our stay on Hamilton Island, however, it does rain a lot, naturally being in the tropics! The rooms were clean and spacious, quite dated, but still very well catered for. The pool looked a bit old and tired, & is in need of better lighting, but as we were able to use other pools on the Island it did not worry us at all!
The staff were always friendly and helpful, and we loved the free bus that gets you wherever you need to go, and the bus drivers were quite entertaining as well!
The reef is amazing and the water was quite warm for this time of year!

  • Stayed May 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask happy-tourists07 about Whitsunday Apartments Hamilton Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brisbane qld
1 review
3 helpful votes 3 helpful votes
“Hamilton Island - February 2009”
4 of 5 stars Reviewed 26 June 2009
3
people found this review helpful

Hanilton Island - Late February 2009 (One Week)
Stayed at - Whitsunday Holiday Apartments - 6th Floor

We booked in November 2008 for a family holiday at hamilton Island for 2 adults & one child 2 years old from the 19/02/09 to the 26/02/09. We part paid each month so that on arrival there were no accomodation charges to be paid.

We got a great holiday package pay for 5 nights & get 7 nights.

Part of the reason of posting this review although very late is the invaluable information given to us by fellow travellers on this website so we thought we would do the same.

Overall we had a great holiday most other families were there to relax & enjoy & if they had small children very happy to socialize it was also a most relaxing place away from the hustle & bustle of everyday life.

We stayed in an apartment we went online & ordered food & grocery items from IGA Proserpine which arrived the 2nd morning we were there. Also ordered Alcohol to be delivered that was not available from the local bottleshop.

Facilities were clean & reasonable for the price & although we booked a garden view apartment we requested prior to arrival if we could be put on an upper floor. This enabled us to have the coral sea view (Floor 5) for the cheaper price.

Staff were all friendly & nothing seemed to be a problem with our requests. Cleaning was done every 3 days & i would not say that they were flash but it was reasonable.

Daughter although young loved the Pools & interaction with the other kids, & my wife being Japanese had NHK (Japanese TV)
in both the bedroom & lounge area, so she got to relax & watch shows in her native language.

We used the day care facilities twice staff were very good & that also enabled us to do the jetski tour around the island which was lots of fun.

One only dissapointing thing which was out of our control was the weather. For 2 days it rained solid & another day was spitting at least half the day. So if booking activities do them as soon as you arrive as the weather can change. We missed out on going to Whitehaven because of the weather & also because we left it later in the holiday to book.

We ate out every night & tried all the various places. We did not find the prices unreasonable & they have a kids eat free program at selected places. The reef view hotel has a restaurant called the pool terrace the service & food that night was the best.

We plan to go back another time in the next couple of years & we may upgrade our accomodation to the Hotel next time but then again it depends on what package is available at that time.

We would also pick a more sunny month & most likely pay extra but that will depend on where we also stay.

Overall great holiday & we will go back again.

Paul M
Brisbane Queensland

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Ask happyholiday09 about Whitsunday Apartments Hamilton Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brisbane
1 review
1 helpful vote 1 helpful vote
“We had the best time!”
4 of 5 stars Reviewed 7 May 2009
1
person found this review helpful

We stayed in the WHA as our belated honeymoon,and we could not find fault with it,and we were slightly apprehensive due to other reviews.
The rooms were basic but clean and comfortable and had a well stocked mini bar!
This came in very handy as we were stuck in there for 24 hours due to cylone hamish !
The staff could not do enough for us during this time, including up to date weather reports and food drops every few hours at no charge.We even got to stay an extra day as the airport was closed and it was no problem to the fabulous staff!
Every where on the island we were met with the best service and help.They should all be commended for their attitudes and it made our stay so good we will deffinately be back again! Though maybe not in cyclone season! I love Hamilton Island!

  • Stayed March 2009, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask beachie9 about Whitsunday Apartments Hamilton Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Lovely island for a family holiday”
4 of 5 stars Reviewed 21 April 2009

We enjoyed our stay on Hamilton Island despite fairly indifferent weather during our visit, light showers and winds for much of the 5 days. Also it was extreme tides so there was no catermaran sailing.

We found our Whitsunday Coral Sea apartment very comfortable although a little dated but it suited us as a family - didn't have to worry about the boys wrecking silk bedcovers etc. Only complaint was the king bed hardness - ouch. The kitchenette was great and we did most lunches there after a shop at the grocery store on the Marina side to avoid using the minibar.

There are free shuttle buses back and forth regularly but by day 2 we hired a golf buggy and the kids loved this. Our booking included breakfast at the Reef View Hotel buffet which was great, lots of variety and good service. Loved the omelettes they made to order!

I have to say that every employee we spoke to on the island was very friendly, welcoming and well trained. We really enjoyed the Koala Gallery wildlife show with BBQ dinner - food was delicious and peole were lovely. Manta Ray Cafe was also great for a pizza and one night we got takeway fish and chips from Popeyes.

We did feel a bit gouged - dinner the first night at Toucan Tango was very average, steak was tough and my salad was pathetic. But that was the only bad food and we had a great meal at the Manta Ray another night. And it is an island so everything has to get shipped there I guess - just take a breath and don't stress about the cost too much.

As the weather was pretty crap we tried the mini golf, go-kart racing and did lots of driving in the buggy around the island checking out the whole place. The pools in front of our hotel were fine and the spa got lots of use by the kids. We deferred our reef trip until the last day left due to the rough weather. Unfortunately we should have gone on the Monday, we had a very rough ride - I think our family was one of the few that didn't throw up. But staff were awesome, very efficient with sick bags, ice to suck or tablets. Once there, the snorkeling experience was wonderful, lunch was delicious and the submersible trip was fun. Would go again but probably pick another time of year.

  • Stayed April 2007, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tallegirl about Whitsunday Apartments Hamilton Island
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Additional Information about Whitsunday Apartments Hamilton Island

  • Whitsunday Holiday Apartments Hamilton Island
  • Whitsunday Holiday Apartments Hotel
Address: 14 Resort Drive, 4803, Australia
Price range (per night):* 225 AUD - 412 AUD

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