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Palm Bungalows: Traveller Reviews

3 Resort Drive, 4803, Australia
Hotel amenities
Palm Bungalows
4.0 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveller rating
    33
    35
    15
    11
    4
Date Rating
Gold Coast
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“A wonderful location”
4 of 5 stars Reviewed 13 February 2012
4
people found this review helpful

This was our first trip to Hamilton Island. We were told on arrival at the marina that we had been given an upgrade from our Premium Palm Bungalow to a Coral Sea View room in the Reef view Hotel due to over booking. We accepted the first night in the Hotel but requested the stay the second night in the Bungalows.
They are two very different styles of accomodation. Hotel rooms are bigger and offer lovely views from the balcony. We were on the 8th floor. But there can be noise from adjoining rooms. They only have a fridge with no plates or cutlery. We were in room 813 and we found the mattress hard and uncomfortable.
We spent our second night in Bungalow no.32 and this was more to our style. More comfortable bedding and despite not having a view the Bungalows offer a kitchenette with crockery and cutlery which will allow you to purchase your own foods,. Also they are more peaceful and the hammock on the porch is a nice way to spend the afternoon relaxing with a quiet drink.
So depending on your getaway I hope this helps

Room Tip: See above review
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask matho67 about Palm Bungalows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton Island, General Manager at Palm Bungalows, responded to this review
16 February 2012
Hi matho67,

I was very interested to read your balanced and thoughtful feedback and delighted that you had such a good experience in your Palm Bungalow. I think you’ve hit the nail on the head with your assessment of the two different types of accommodation that you tried. Reef View Hotel is our most popular option and offers beautiful views of the ocean, a 35 metre swimming pool, room service and free Wi-Fi hotspots. Its central location also means that it is just a short stroll to most activities on Hamilton Island. As you said, Palm Bungalows offers a more private and peaceful option and is perfect for visitors looking to get away from the hustle and bustle of city life and relax in their own outdoor hammock.
Thank you for choosing to stay with us and we hope to see you again sometime soon.

Yours,

Matt Boileau
General Manager
Reef View Hotel & Palm Bungalows
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Make sure you stay here and not at Reef Hotel”
3 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

We booked the Palm Bungalows via WOTIF's website, having seen the newly refurbished layout in the photos. When we arrived at the island we were told by the concierge at the airport we'd been 'upgraded' to the Reef Hotel (a 1980s, Russian housing-style monstrosity). We checked in and again told we'd been given an upgrade on the 9th floor. When I asked what the benefit was the desk assistant said that the only difference was that the bungalow had a microwave but if we wanted one we could probably get on in the reef hotel room. I did a quick check on Trip Advisor and back on Wotif and saw that the Reef Hotel is inferior and actually at that time was $50 a night cheaper. So much for the upgrade. I insisted we were given the bungalow and thank god I did. The room is very nice and things like a hammock on the porch, wallabies and possums on the grass opposite and short walk to the pool and beach make it infinitly more appealing.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Colin B about Palm Bungalows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton Island, General Manager at Palm Bungalows, responded to this review
13 February 2012
Hi Colin B,

Thanks very much for your review. I’m happy to hear that you were pleased with your stay in one of our Palm Bungalows and had an opportunity to get up close with our native wildlife. On the rare occasion when we have availability in Coral Sea View Rooms at the Reef View Hotel we like to reward our guests with an upgrade as a token of our appreciation that they have chosen to holiday on Hamilton Island. Our Coral Sea View rooms are always popular due to the spacious rooms and amazing views of the Coral Sea from the balcony. The Reef View Hotel is a 4 star hotel and a more expensive option than the Palm Bungalows so the upgrade offered to you was bonafide.
I apologise if this wasn’t communicated to you clearly enough and you felt that the upgrade was being forced on you. However, I’m glad that you were delighted with the Palm Bungalows and that you were able to experience the privacy of a garden cabin amongst our beautiful flora and fauna.
I look forward to welcoming you back in the future.

Kind Regards,


Matt Boileau
General Manager
Reef View Hotel & Palm Bungalows
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york
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Excellent accomodation”
5 of 5 stars Reviewed 29 January 2012
3
people found this review helpful

We stayed on hamilto Island for 5 nights in November with our 18 month old son. Palm bungalows was the perfect accomodation, although essentially very basic in terms of a room with small kitchen area and bathroom it was perfect for what we needed, especially when the island is designed for you to be outside.
The island is on teh expensive side but the beaches, Pools abnd variety of places to eat make it a perfect destination for families and couples alike.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rwyork about Palm Bungalows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
4 helpful votes 4 helpful votes
“It's all you need”
5 of 5 stars Reviewed 28 January 2012
4
people found this review helpful

When travelling to Hamilton Island for the first time and wanting to do everything there is on offer eg. Reefworld, kayaking, jetskiing, snorkelling etc. one does not spend much time in ones room, except to sleep. For this reason, the Palm Bungalows are the best value for money, as it is centrally located, offers a clean, modern room with all the perks of hotel service. A buffet breakfast was included in my package, so I would recommend Sails and the Reef Terrace Restaurant. I would also recommend the On The Edge cruise which stops at Whitehaven and allows you to snorkel on the Reef. Your trip to paradise does not have to be costly, as the Palm Bungalows is also a self-contained unit, so you are able to make meals in the room if you choose. I would totally stay here again!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wanderer2001 about Palm Bungalows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Honeymoon travel”
4 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

It's true that Hamilton Island isn't a cheap place. However, it's possible to have a great experience without needing to expend a huge amount of money.
And the first tip is to stay at the Palm Bungalows Hotel. You'll have a nice and big room next to some of the resort restaurants and near to the beach.
If you don't mind walking, then you'll be able to reach the main island attractions from the bungalows, by foot or by the free coach transport.
Hamilton Island and Palm Bungalows are a good option for those who like beach sports and to rest at a swimming pool.
The island is plenty of recepcionist to help the travellers and most of the restaurants can charge the bill at the room account. So you don't need to carry a big amount of cash all the time.
It's possible to find birds at the bungalows terraces and it also possible to see some bats along the sunset, but they are all inoffencive.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask riaps about Palm Bungalows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Palm Bungalows

  • Palm Hotel Hamilton Island
Address: 3 Resort Drive, 4803, Australia
Price range (per night):* 277 AUD - 359 AUD

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