My partner and I stayed for one night to celebrate his birthday and despite the wet weather had a wonderful time. The resort was well maintained, beautifully landscaped and easy to explore with the help of our golf buggy. We were in one of the palm bungalows that had not been renovated and loved the balcony, hammock, king bed and huge shower. The only downside for us was the cleanliness of our accommodation. It was very dusty, especially in the slats of the bathroom door, and there were a lot of ants in the kitchenette. Having said that, special mention must be given to the staff who made our time at Hamilton Island so wonderful. I was staying with my partner who was celebrating his birthday and we could not have been more impressed with the special treatment we were shown. On arrival we were greeted by Tom, the Island Concierge, who drove us directly from the Marina to the Reef View Hotel Reception area in an Audi that my partner was very impressed with, and given the wet weather this was much appreciated. We were welcomed by Brooke and received an early check-in at 11am and a bottle of wine and birthday card was awaiting us in our bungalow; a thoughtful and personal touch. A dinner reservation was made for us at Romano's and we were seated at a private table on the balcony with water views. We enjoyed the chicken risotto so much that, despite being full, we both finished everything on our plates. My partner thought it was great when the waiters sang him happy birthday and presented him with dessert complete with candles and a message written on the chocolate tasting plate. Yes the island is a beautiful and romantic place to celebrate such a special occasion, but it was the amazing staff that really made it so unforgettable for us, in particular Julie Halliwell (Island Concierge) who arranged the chauffer, early check-in, bottle of wine and dinner reservation prior to our arrival. It's a birthday my partner won't soon forget and a holiday we both thoroughly enjoyed.
- Palm Hotel Hamilton Island
