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Eurong Beach Resort: Traveller Reviews

3.5 of 5
Eurong Beach, Fraser Island, Queensland 4581, Australia
Hotel amenities
Eurong Beach Resort
3.0 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    8
    20
    17
    10
    10
Date Rating
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“One of the best hotels in the universe”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

OK lets start that the apartment is like a house it is amazing I do not know what to say it was just the one of the best hotels in the universe!Basically the hotel is like a house if you are planning to choose a room then if you have kids you must choose it wisely because you may be ending up in a smaller room.The room that I had been in was a room with 2 bedrooms a master bedroom and another bedroom which is also gigantic with two beds,a closet that has a mirror on it and some fans which work great they feel exactly like an air-conditioner so no worries about that.The master bedroom is smiler except it has a bit more space,a digital clock and radio on the bed,a closet with mirrors on the door like the other room and a big drawer.Then there is the bathroom which is also very big one bath and one toilet.The living room is really really big with three sofas and a tiny TV plus if you have more then two kids then there will be an extra bed that is near the wall.Fraser island is a beautiful place except you have to be careful because there is sand everywhere and you will be in a Jeep and there are animals but do not worry because you don't really get to see the really dangerous ones called the Dingoes. Anyway back to the hotel there is a kitchen with all the possible cooking utensils needed including,forks,spoons and knifes,plates,cups,fridge,stove,oven and other stuff but there is a very important thing that you need to know about going to Fraser island here it is:YOU HAVE TO BRING FOOD THERE BECAUSE THERE IS A RESTAURANT BUT IF YOU DO NOT LIKE THE FOOD YOU WILL BE HUNGRY SO FOR EMERGENCIES LIKE I BROUGHT FOOD TO FRASER ISLAND I THINK YOU SHOULD BRING FOOD AS WELL IT IS A VERY IMPORTANT MESSAGE.
The pool is excellent really fun you can also run in it and all that stuff but I personally advice from my experience that you should not open the windows so much because even though there are nets there are really a lot of bugs because its an island so you must be careful.

Room Tip: Be careful because in the pool there are no bugs but near the rooms there are and take the hotel roo...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shoopy10 about Eurong Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“This is not the best option if you are looking for comfort”
2 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Checked in just after lunch to the scream of drunks playing dice. Fraser Island is beautiful, but there were gap year kids everywhere. The location is the only decent thing with a drive straight onto the beach. Was I this bad as an 18 year old? I think I probably was. Rooms were not clean, restaurant was overpriced, as were the shops.

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mrapr about Eurong Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J Clark, Manager at Eurong Beach Resort, responded to this review
1 February 2012
Dear mrapr
Thank you for submitting a revised review at Trip Advisor's request and glad to read that you thought the destination was beautiful.

We're sorry that the varied traveller base that frequents the island was not to your taste at the time you visited and we are also sorry to see the addition of the last sentence concerning our resort in your new review, which wasn't in your original version.

We encourage all of our guests to contact our reception team whilst in house if they have any concerns during their stay, so we can rectify any problems you may have. In this case, had our Management team been informed, we certainly would've done all we could to assist you with your room.
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skitells
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Good choice for a good price”
4 of 5 stars Reviewed 25 January 2012

We did stay in this hotel with a friend.
It's perfect for people who want a cheapest solution of the kingfisher.

It was clean, the room was spacious, the pool is great and had a spa.
The location is perfect because you are in the middle of Fraser so close to every sightseeing of the island.

Near the hotel there is also a restaurant, bar and a little shop. We really recommended to everyone.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask skitells about Eurong Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sylvan Lake, Canada
Reviewer
3 reviews 3 reviews
“overpriced!”
2 of 5 stars Reviewed 22 January 2012

Overpriced! Especially the food! and not worth it! The rooms were dirty and smelly and the food was edible, but not something I would call good.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travel1248 about Eurong Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J Clark, Manager at Eurong Beach Resort, responded to this review
25 January 2012
Dear travel1248
It is never our intention for guests to leave unhappy and I apologise that, on this occasion, your experience did not meet your expectations in a number of areas. Your feedback has been shared with the entire resort team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“I'm curious who the 8 excellent reviews are?”
1 of 5 stars Reviewed 12 January 2012

I actually had a fantastic time on Fraser Island during a 2 day tour but this
'Eco' resort is as bad as a Fawlty Towers episode.

The rooms need a desperate upgrade. Cold brick walls and tiled floor. Old style pawn shop Tv, 4 channels. Sand in the bed sheets, stains on the towels.

The restaurant tops it though. If you find a more disgusting buffet anywhere I would like to know. Perhaps it explains why the toilets smell like they do. For 2 days they smelt like an open latrine.

That being said, as soon as I can find decent accomodation on the island I'll be sending my parents back to see this magnificent island.

Room Tip: Just stay somewhere else or be tired enough like we were that we didn't care.
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ourpoeticprince about Eurong Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J Clark, Manager at Eurong Beach Resort, responded to this review
13 January 2012
Dear Ourpoeticprince
FIrstly, great to hear that you enjoyed Fraser Island on your tour and that you'll recommend the destination to family and friends.

I wanted to assure you that our resort has never been marketed as an 'eco resort' and all facilities are clearly marked on our website and marketing collateral for guests opting for two-day accommodated tours. I am genuiniely sorry to hear that we did not meet expectations during your stay and have shared your comments with team here at the resort to ensure all are aware of the concerns you have raised.
.
Also, please accept my apologies about the smell you mention in the toilets, which is not in keeping with our normal standards. Our maintenance team discovered one of the extractor fans had malfunctioned and we immediately made arrangements to fix the problem. The fan in mention has been turned off and is currently under repair.
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Additional Information about Eurong Beach Resort

  • Eurong Beach Hotel
Address: Eurong Beach, Fraser Island, Queensland 4581, Australia
Price range (per night):* 126 AUD - 1,027 AUD

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Eurong Beach Resort
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