This motel is excellent value for money - I would return again.

My room was very clean, basically but tastefully furnished and had everything that I could need for a short stay. Both the room and bathroom were spacious.

The bed was was comfortable, the linen was of good quality, as were the toiletries. There were plenty of extra pillows and blankets. The minibar was well-stocked and reasonably priced. There were wine and water glasses, and teacups and mugs (often you get only one or the other at a motel). The milk was fresh, not tiny UHT sachets.

Facilities that I did not expect in the room included a hairdryer, a clean iron and an ironing board, and a microwave. There were plenty of extra powerpoints for my computer, modem and phone charger without having to disconnect the microwave or kettle.

The furniture was comfortable, and the desk was big enough to spread out my laptop, books and study materials (I was in Townsville for a course which involved a lot of study and revision each night).

The managers were extremely kind and helpful. They helped me track down a missing Australia Post parcel that contained my course workbooks, and came to my room to check that I was OK at my husband's request - I'd had a bit of a mid-course meltdown on the phone to him at home in WA.

There is a taxi rank right across the road from the motel, so cabs were often waiting or arrived very quickly when ordered. There is a Coles supermarket and a decent-sized shopping centre accross the road as well. The motel is about ten minutes by cab from Townsville Hospital, and about ten minutes from the airport.

I could not fault my stay at the Raintree - the managers were wonderful and the room was the cleanest and best equipped that I've seen in a motel.

This review comes with my highest recommendation and thanks for a pleasant stay.

Overall, an extremely poorly run establishment. Random patrons were given access to our room without our permission. Noise complaints were made about our room despite us not being there. Despite the room being for three and the booking for two, the manager refused to add the extra person to the room and kicked them out in the middle of the night.

Oh, and the place is a dump.