We booked this hotel room through the internet and were hoping for a nice place to stay for a week right on the beach. The pictures on the website looked good and the hotel stated it was 4 stars. We parted with our $3 000 for one week for a three room apartment and thought that at this price we would be paying for a great place. When we arrived we were met with an apartment that looked nothing like the web photos. Hideous 1970s cane furniture welcomed us combined with paintings on the wall that were faded to blue they were so old. Think highway motel. The place was also very very unclean. It was dusty, dirty and didn't at all met the expectations of how clean a four star hotel should be. in some of the rooms a cm of dust was on the ceiling fan, pots revealed what the last tenants had cooked and the windows were so salt laden it was hard to see the view. our expectations were also not met in that the place did not provide basic needs- that would be expected of a four star fully service apartment- these included empty salt and pepper shakers, no blender or just basic items that makes a place convenient to stay. Apart from these major things the place was also old and was in need of an update. The dryer didn't work properly. When we informed the manager of this he contradicted us saying it did work and then did nothing. Our clothes had to be dried on the balcony - and it was raining most of the week so this was an impossible task. Also people should be warned the pool is the size of a backyard pool and very crowded. The Penthouses did not meet four star standards. We were very unhappy and even considered leaving early. The staff were very unfriendly and never greeted us will as much as a hello.