The facilities are old.
The bed sheets are dirty.
Cockroaches can be seen in the apt.
Very bad/unfriendly customer services.
Not worth the money. You can find far better alternatives in Gold Coast.

We recently stayed at the Alex apartments and have good and bad things to say about it. We booked into a 2 bedroom apartment which was spacious and clean, but on the first night of our 5 night stay we were treated to all night roadworks outside our window featuring jackhammers and road grinding. We were not told about this when we booked. After consultation with staff we were moved to the only available accomm away from the road, a 1 bedroom. It took some going back and forth with different staffs to work out the finances and it was not until checkout that an agreement was reached. I would suggest if you are thinking about staying there, that you call and ask to speak to the owner before you get there, to ensure you do not lose a night of your hols as we did! The roadworks are literally right outside the front windows! I still am not happy about being messed around as we were and squashed into smaller room, but the other options offered were financially not acceptable. As to the accommodation, it was clean and the sea breeze was beautiful, so make sure you get a room away from the road. The whole place is quite dated, but fine for the needs of most families. The indoor pool is fantastic, they also have an outdoor pool which was a bit chilly, tennis court which is mostly shaded, a few outdoor relaxing areas, and bus stops very close handy. It is close to the beach, surfers, a d broadbeach. The lint rail, when it is operational, will have a stop close by. All in all, I would stay again because of these plusses, BUT, I would ensure I spoke to the owner before going to make sure everything was in order before we got there. Reception only open from 9 to 5, so if you are hitting theme larks, shopping etc, you will not see them outside of these times.

Most horrible stay ina Queensland apartment in my life! I'm 21 and so was my boyfriend, we new the accommodation was mid-priced, but we didn't expect the facilities to be THIS bad! Photos do not give a 'current' perception of the premises at all, it is dated, the rooms are very tired and quite shabby. The pool area is also shabby. The light in the kitchen did not work so I had to cook in very dim light, the fridge leaked every night leaving a water pool under it. After only being supplied with half a roll of toilet paper it ran out 'obviously' - when I asked reception for another roll, they looked but could not find any in the office so preceded to tell me that it was customers responsibility to buy more toilet paper when the first roll runs out!! Seriously?? That seems highly ridiculous and also a hygene issue if you ask me! Service staff were unfriendly and unaccomidating. Oh. And while we were there the whole stay the entire building was pressure washed, starting early each morning, loud and really ruined the atmosphere. So disappointed!! If your looking for a 'bed' dimly to sleep in, go ahead, as this is not luxury by any stretch of the imagination.

Away from the hustle of central Surfers, though within walking distance of amenities and with good bus links. Lovely views, all the amenities you would need, and plenty of space. Everyone was very friendly and helpful. Not cutting edge modern, but very comfortable and affordable. The children enjoyed the shared facilities.