Friendly staff. Room was ready at 11 am. Nice Foyer. Great pool area. Room was average with older style furniture and must have had a smoker prior to us. About a 45 minute walk to main surfers strip. Didn't try restaurant but was fairly busy. Great hotel if you're on a budget

I stayed at Crowne Plaza for the third time for a couple of nights with my family. was pretty disappointed when we arrived at our room, the glass windows/doors facing the ocean were absolutely filthy, the carpet also needed a good vacuum. The other times I have been there it was immaculate.

The cost to dine in room or at the rooftop restaurant was astronomical, feeding a family of 5 on the prices were out of the question, the tavern next door wasnt family friendly either. The surf club down the road is awesome though great views and great ok priced food.

I found location awesome, its not in the hussle and bussle of Surfers, but the footpaths outside were shocking. The staff were very nice.

I just wish the room was a bit nicer for the price we paid, i want to go there again but maybe I'll wait til they do some upgrades to the decor and the outside roadway.

Great hotel just enough away from the sleaze of Surfers, but close enough for restaurants etc right on the border of Broadbeach. Great pools, fantastic breakfasts rooms are a bit tired, but functional. Would definately recommend.

We stayed here quite cheaply from a Wotif mystery deal. 16th floor room with very nice ocean and Sufers views. The bones of the place are good - you can see it was originally built to a high standard with marble bathroom with spa bath etc but I agree with other posters that the furniture etc is past its use by. The bed was pretty hard - no, its not a Sheraton.
The room was basicly clean. Drawers and cupboards had dust and fluff in them so the cleaners are being pretty cursory.
Front desk staff were polite and efficient, room service brought ice promptly and with a friendly attitude - why the hotel just can't have some ice buckets and ice machines ala USA is beyond me.
Pool area is very nice. Adjoining Tavern was dark but friendly with reasonably prices meals.