This is a nice pleasant hotel that is a very good central location for Brisbane. A few minutes walk to Queen Street Mall, straight across the road fro Central Train Station and about a 10 minute walk to the Botanical Gardens / Brisbane River.

Really nice hotel, central to the shops and the southbank. We had a suite with adjointing rooms. All facilities that were needed were in the room. Food wasn't the best for the money. Shame the hotel doesn't have a pool. Would go back.

I stayed in a studio room for 5 nights on a business trip. The hotel is in a 'heritage' (ie old, for Brisbane) building but it has been very nicely renovated. The room was clean and comfortable - although it wasn't huge there was plenty of room for clothes and suitcase. There was a nice large desk - plenty of room for a laptop and other gear and space to spare.
As others have said, the location is excellent - close to Central station, shops and in my case very close to the office where I was working.
My room was on the second floor directly above Edward Street and across the road from a hotel and backpacker hostel but I had no problems with noise.
Customer service was great - I had a couple of minor glitches with my booking / room and they dealt with them quickly and efficiently.
On the side of the hotel I stayed in, the lifts are currently being renovated, so there's only one available, but it didn't seem to cause too many delays.
The hotel sells frozen meals which I tried twice and they were definitely among the best quality frozen meals I've ever tried.
The only minor issue I had was one that seems to be common to a lot of hotels - by the time all the lights and other electrical gear in the room were plugged in, there weren't really enough available power points for my own gear (although easily solved with a power strip).

Handy location, Central Station is right across the road so Skytrain to the airport is an option, clean and tidy rooms, but room service stopped at 9.30pm which wouldn't have been a problem if the clock in the room wasn't an hour fast...no newspaper in the morning but the rooms are about $80 a night cheaper than the hotels that provide papers.