I stayed at this hotel in December 2011. We did not get off to a good start. I phoned them from Brisbane airport to tell them my flight had been delayed and I would be late checking in. I was shocked to be told that they did not have a booking for me, even though I had a confirmed booking from Wotif dated September 2011. Now everybody makes mistakes - right? What they needed to do was put it right and quickly. After several phone calls they told me they were full and that they had found me a room elsewhere - in a lower standard hotel in a less safe part of town. Wotif told Hotel Chino's management that they would not agree to the other hotel because it was not a suitable alternative. Guess what? Hotel Chino found they had a suite vacant and they offered it to me. It was great - lots of space and very comfortable.
So after a shaky start it all worked out well. I enjoyed my stay and despite my initial probelms, I will stay at the Hotel Chino again. It has a great location - close to a bus station and to the shops and cafes at Stones Corner. It has secure parking and is quiet and comfortable. The staff were nice. They have a pleasant bar and cafe. They have internet access in the rooms, although wireless internet would be nice for those of us who have iPads.