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Crowne Plaza Darwin: Traveller Reviews

5.0 of 5
32 Mitchell St, Northern Territory 0800, Australia
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Crowne Plaza Darwin
Ranked #1 of 34 accommodation in Darwin
4.0 of 5 stars 179 Reviews
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179 reviews from our community

What travellers say about this hotel
  • Mitchell Street(7)
  • Very good(6)
  • Pool area(5)
  • Priority Club(5)
  • Reception staff(4)
  • Friendly and helpful(3)
  • Very nice(3)
  • Star hotel(3)
Traveller rating
    57
    71
    37
    7
    7
Only show reviews for Family (19) | Couples (74) | Business (51)
Date Rating
England
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“All Mod Cons”
4 of 5 stars Reviewed 14 January 2012

Very modern, very large superior hotel. It may have little character, but it does have large, clean, comfy and quiet rooms with good breakfasts (albeit at extra cost). Staff all very helpful and friendly. Pity there’s no wifi in any of the rooms.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BrynEngland about Crowne Plaza Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona Pryde, General Manager at Crowne Plaza Darwin, responded to this review
18 January 2012
Dear BrynEngland,

Thanks for your review of Crowne Plaza Darwin, I am so pleased you enjoyed your stay with us and found our hotel spacious, comfortable and clean. We do pride ourselves on having an great breakfast as we know it is the most important meal of the day. Thanks also for your commendation of our team and I will share your comments with them.

We hope to have the opportunity to welcome you back to one of our many Crowne Plaza Hotels and Resorts worldwide. Don't forget to check out our website for the best prices, guaranteed.

Safe future travels,

Fiona & Team
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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“The staff made up for the flaws”
4 of 5 stars Reviewed 9 January 2012

Firstly I must commend the staff for making our stay most enjoyable, pleasant and easy. Especially Simon - he could not have done more for us and arranged all our tours with impeccable attention to detail. He even gave us a taxi voucher and free drinks when somehow our breakfast box didn't happen.

The location is excellent and it's worth paying for the harbour view.

I must however, say that the hotel is tired and in need of an overhaul. It needs a good paint inside and out and the beds were old and saggy. Not what you expect from a hotel of this type.

Again, I must say that the staff made up for the flaws.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shazzbrisbane about Crowne Plaza Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona Pryde, General Manager at Crowne Plaza Darwin, responded to this review
22 January 2012
Dear shazzbrisbane,

Thank-you for your review of Crowne Plaza Darwin. We know our guests have many choices when it comes to their travel needs so we are focused on differentiating ourselves by the service we deliver. It is wonderful to receive the recognition for our team in particular Simon our Guest Experience Manager.

I appreciate your comments regarding our beds and am pleased to communicate that we are just about to replace our beds at the end of this month. We will be donating our old beds out to the community of Maningrida as part of our support of Indigenous communities.

Wishing you safe travels!

Regards Fiona
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Darwin NT
Senior Contributor
47 reviews 47 reviews
Reviews in 4 cities Reviews in 4 cities
54 helpful votes 54 helpful votes
“Enjoyed our stay”
4 of 5 stars Reviewed 5 January 2012
3
people found this review helpful

We are locals but decided to have a 2 night getaway in the city, so we booked into the Crowne Plaza, Mitchell Street. We stayed New Years day and the following day. Staff were very friendly. Room was nice and big, clean, decent size TV, everything was good. Plenty to choose from for Breakfast, great coffees. We would stay again for sure.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sn00py66 about Crowne Plaza Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona Pryde, General Manager at Crowne Plaza Darwin, responded to this review
18 January 2012
Dear Sn00py,

It is great to have the locals pop in for a visit!

We are pleased you enjoyed a nice city break and found everything at our hotel to be good. Coffee is our specialty at breakfast and we are committed to having all our Food & Beverage team trained in barista skills, after all everyone loves a great coffee.

So pleased to know that you will come and stay with us again. It would be our privilege to welcome you back.

Warm Regards
Fiona & Team
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Saint Charles, Missouri
Senior Contributor
44 reviews 44 reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“A nice place to stay in Darwin”
5 of 5 stars Reviewed 5 January 2012

The Crowne Plaza Hotel was a nice place to stay. The lobby is big and makes a nice first impression. The buffet breakfast area was well maintained. The room was nicely maintained. The staff was friendly and helpful. The breakfast buffet was good; better than most places we stayed on our trip to Australia. It was well located for permitting walking to the park, the shore line, restaurants and shops. We stayed two nights with a break in-between to go overnight to Kakadu National Park. And you can received Priority Club points. Internet is available in the lobby at a small cost. It is close by WWI and WWII monuments, including a USA WWII monument. A great spot for sunsets.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DJH2010 about Crowne Plaza Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona Pryde, General Manager at Crowne Plaza Darwin, responded to this review
18 January 2012
Dear DJH2010,

Thanks for your 5 star review of Crowne Plaza Darwin. We are grateful for the positive word of mouth and for you recognising our team for a job well done. It is great that you are taking advantage of our excellent Priority Club Rewards program. Breakfast is the most important meal of the day so we are committed to getting it right!

As a regular traveller make sure you check out our website for the best prices, guaranteed.

Safe travels,

Fiona
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Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great staff, hotel and location”
5 of 5 stars Reviewed 31 December 2011

The Holiday Inn Crown Plaza has great friendly staff that can't do enough to help during your visit. The rooms are modern and well mantained and the leasure facilities are what you would expect for a 4 star hotel. When we stayed a Cyclone was heading for Darwin and the staff kept everyone well informed and explained exactly what would happen if it did hit (fortunately it didn't hit). The location is central and great for dining out.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Splottlands about Crowne Plaza Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fiona Pryde, General Manager at Crowne Plaza Darwin, responded to this review
19 January 2012
Dear Spottlands,

Wow what a great headline to review our hotel. Thank you.

We know that we are blessed with a great location however our teams committment to delivering great service is what sets us apart. Luckily Cyclone Grant missed us this time and didn't spoil Christmas. Thanks for recognising our teams committment to the safety of our guests during our Cyclone Watch.

We hope you enjoyed your visit to the Top End and will tell you friends and family to come and visit us soon.

Warm Regards

Fiona & Team
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Additional Information about Crowne Plaza Darwin

  • Darwin Crowne Plaza
Address: 32 Mitchell St, Northern Territory 0800, Australia
Price range (per night):* 198 AUD - 449 AUD

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