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Skycity Darwin: Traveller Reviews

5.0 of 5
Gilruth Avenue | The Gardens, Northern Territory 0801, Australia
Hotel amenities
Skycity Darwin
Ranked #8 of 34 accommodation in Darwin
3.5 of 5 stars 120 Reviews
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120 reviews from our community

What travellers say about this hotel
  • Spa suite(5)
  • Pool area(4)
  • Ocean views(3)
  • Room service(3)
  • Breakfast buffet(3)
  • Sky City(3)
Traveller rating
    31
    46
    18
    15
    10
Only show reviews for Family (12) | Couples (58) | Business (12)
Date Rating
Darwin, Australia
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Delightful Stay”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Had an overnight stay and it was great. Booked a suite . Was very roomy with a great view of the ocean. Good restaurants in Skycity makes it a great place to stay. Beautiful pool.

Room Tip: Choos the seaview
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask darwintravellers about Skycity Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette Collett, Manager at Skycity Darwin, responded to this review
7 February 2012
Dear Darwintravellers,

Thanks for your review – it’s terrific to hear your positive feedback and I’m glad you enjoyed your time with us!

I hope you enjoy the rest of your travels and look forward to welcoming you back to SKYCITY soon.

Kind regards,
Jeanette – Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queensland
Top Contributor
52 reviews 52 reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
“I don't generally like casinos but this is A - OK”
4 of 5 stars Reviewed 26 January 2012

Small enought to be intimate , restaurants ans bars are not plentiful as its small but the do seem to = qualiy and the pool area with its uninterrupted views of the timor sea is quite special - I (against alls odd) like this place and am happy to recooend it as both a place to stay ( althought I have not seen the rooms) as the hotel is close enought to be close but far enought away from the casino to be separate and as a place to visit if you are in Darwin ?...... And let's face it you do need places to go to if your staying in Darwin for any duration ;-)

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravellingRainbow about Skycity Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette Collett, Manager at Skycity Darwin, responded to this review
30 January 2012
Hi TravellingRainbow,

Thanks for taking the time to submit a review – we appreciate your recommendation.

We’re very proud of our infinity pool and the views are pretty special, particularly during sunset.

Hopefully we can welcome you back soon.

Kind regards,
Jeanette – Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Standard rooms are nowhere near 5 star”
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

My husband and I took advantage of the Territorian special and thought we would treat ourselves to a night out in a 5 star hotel... The service at the hotel is really good and the staff are friendly. The standard room we were given is very outdated though and a bit disappointing. We had no view at all (concrete wall) and couldn't open the door to the tiny balcony which isn't big enough to put a chair on, shame for a place with such a beautiful climate (we had staff unlock the door for us to at least let some fresh air in). The room was freezing and even after turning the aircon up it made no difference. It's definitely not a room you would want to spend time in, except to go to bed. The bed by the way was good, king size with lovely sheets. The room and bathroom was clean but needs the horrible carpet removed and needs to be lightened up. We would probably not stay in a standard room again, but we had a good night out, there's plenty to do at the casino, the pool looks really beautiful as well.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Janebenny about Skycity Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette Collett, Manager at Skycity Darwin, responded to this review
26 January 2012
Thanks for taking the time to review your stay at SKYCITY.

As you may have noticed during your stay, we are currently rolling out a refurbishment program on a selection of our deluxe rooms and the air conditioning will be replaced by new split systems. The completion of the renovation will coincide with our new beach resort, which is due to open mid year. Keep any eye out for special Territorian rates for the new property once it opens.

We generally keep the balcony doors closed during the wet season, as many of our guests aren’t used to the tropics and our aim is to keep the rooms as comfortable as possible, however I’m glad our staff were attentive and able to assist.

I’m happy to hear you enjoyed your night out at the casino, and I hope we see you again once the new resort is open.

Kind regards,
Jeanette – Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“fatastic staff”
4 of 5 stars Reviewed 24 January 2012

This hotel is fairly ordinary unless you spend the extra $50 for a suite. My first night was in a standard room. It was small and dirty. The next day i upgraded to a suite and it was a different world. The staff were excellent going above and beyond will be staying there again.

Room Tip: Spa suite is your best choice
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask sirflibbled about Skycity Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“Lack of service”
2 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

The rooms are average at best. I feel more like im at a motel than one of the better hotels in Darwin. Room service is a joke. At 1am we decided to order some food from the 24 hour food service. Well we would have if they answered their phone. Also our tv is stuck on the adult channel. We'd call the front desk but they aren't answering their phone either.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Mrflib about Skycity Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeanette Collett, Manager at Skycity Darwin, responded to this review
24 January 2012
Hi Mrflib,

Thanks for taking the time to submit your review, and I’m sorry to hear you were disappointed with your stay at SKYCITY.

The hotel is currently undergoing a ‘facelift’ to breathe some fresh life into the property, in addition to our luxury resort development due to open in August. Regarding your room service experience, I have personally passed your comments onto our property Operations Manager, who is assessing our in-room dinning procedures so we can ensure we’re providing an efficient service for our guests.

If you would like to discuss your stay in further detail, please don’t hesitate to contact me directly.

Kind regards,
Jeanette – Hotel Operations Manager
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Additional Information about Skycity Darwin

  • Skycity Hotel Darwin
  • Darwin Skycity Hotel
Address: Gilruth Avenue | The Gardens, Northern Territory 0801, Australia
Price range (per night):* 210 AUD - 408 AUD

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Skycity Darwin
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