Our high school group stayed here two nights as part of a 2-week self-booked tour of Australia and New Zealand. On the plus side, the owner gave us a discount on our four rooms (in exchange for no maid service), and the location was convenient.
The rooms, however, (particularly the shower floors) were not so clean. Three of our female students stayed in room 5 on the ground floor. On the second night, they showed me a couple of roaches in their room. I killed one while the manager provided a can of ant spray (which had no effect on the roaches). Totally apathetic to the problem, the manager then ducked into his office/residence and turned the light off! I found many more roaches hiding in crevices in the room, and the girls chose to sit in the parking lot all night, too traumatized to go into the room again. I was on-hand and witnessed all of these events that I have described, and in our years of conducting trips for students, we have never run into such a terrible situation at any hotel. Had the hotel management made some effort to resolve the problem for us, this review would have been much more favorable.
The encounter with roaches was bad, of course, but the manager's impatience and apathy made this hotel a truly awful experience for our group.
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