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All Seasons Alice Springs Oasis: Traveller Reviews

3.5 of 5
10 Gap Road, Alice Springs, Northern Territory 0870, Australia
Hotel amenities
All Seasons Alice Springs Oasis
3.0 of 5 stars 180 Reviews
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180 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Very friendly(4)
  • CUSTOMER SERVICE(4)
  • Budget hotel(3)
  • Ayers Rock(3)
  • Rooms are clean(3)
  • Great Place(3)
  • Swimming pool(3)
  • Staff member(3)
Traveller rating
    18
    49
    63
    25
    25
Only show reviews for Family (24) | Couples (78) | Business (21)
Date Rating
Leura, Australia
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Great place for families and budget travellers!”
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Stayed here a night before and after a Contiki tour.
The hotel rooms are nice but nothing special, your standard bed, desk and tv set up etc. The bathrooms where ok, with a shower toilet and sink. The style is very dated but its perfect for what we needed. Most the rooms have there own private balcony overlooking one of the 2 pools on the grounds. Rooms on the bottom floor have a porch/balcony with access to the hotel grounds.

The pools and nice and warm in summer (Hint - The smaller jellybean shaped pool is a lot warmer and most people don't even know its there).

The bar is ok, a basic setup with a 8 Ball table.

Room Tip: Rooms seem to be randomly allocated but it seems like the "frangipani" rooms have been ren...
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Muz C for Alice Springs
Ask Muz C about All Seasons Alice Springs Oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Seasons_GM, General Manager at All Seasons Alice Springs Oasis, responded to this review
16 February 2012
Dear Muz C:

Thank you for placing your comments onto Trip Advisor regarding your recent stay with us at the all seasons Alice Springs Oasis.

I certainly appreciate your comments and I wish you happy travelling!

Warm regards,
All Seasons Oasis - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
“Excellent Service.”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Last week I stayed here for 5 nights and for all you readers out there, I had an extremely enjoyable experience. For the price charged per night for 4 people, I was quite impressed. Its very laid back and the staff are pleasant and friendly. If you are aiming for extreme comfort, this is not the place for you. But if you are in Alice Springs for the simple reason of absorbing its magnificent beauty then I would suggest that this hotel is perfect for you. young families will find it quite relaxing as the kids indulge in the pool. A great place to unwind. I shall definitely visit again!

Room Tip: Always request for a balcony so you can watch the kids in the pool
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rozanne b about All Seasons Alice Springs Oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Seasons_GM, General Manager at All Seasons Alice Springs Oasis, responded to this review
6 February 2012
Dear rozanne b:

Thank you very much for making the time to post your feedback onto Trip Advisor regarding your recent stay with us. It is always pleasing to read such comments and I will be sure to share with the team!

Thank you,

all seasons Oasis - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
orange
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Cant believe its part of the Accor Group”
1 of 5 stars Reviewed 26 January 2012

Dirty ,Old and Neglected .I can put up with old and broken but not dirty . All i can say is that Accor head office must never send anyone up to Alice Springs to check this hotel. We paid $135 with breakfast for 4 adults in the one room so the price was good. Property does have alot of potential thou.

Room Tip: ask for a clean one
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Myra O about All Seasons Alice Springs Oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Seasons_GM, General Manager at All Seasons Alice Springs Oasis, responded to this review
6 February 2012
Dear Myra O:

Thank you for placing your comments onto Trip Advisor regarding your recent stay at the all seasons Alice Springs Oasis.

I am very disappointed that you took away this experience and I certainly wish that I could have been part of the opportunity whilst you were here at the hotel to attend to your issues. Whilst is certainly is true that we are in fact one of the oldest hotels in Alice Springs, we have done many refurbishment projects along the way, two of which would have been happening around the time of your stay, being a full re-paint of all guest rooms and a complete refurbishment of our function room.

Like yourself, I certainly do not tolerate anything dirty or broken, especially if my team were aware of the issues beforehand. If this were the case I would certainly like to hear directly from you the items in question so I can investigate further and make the necessary changes to prevent from occurring again.

I thank you for your feedback and trust that I will action all feedback.

Warm regards,
All Seasons Oasis - General Manager
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4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
All_Seasons_GM, General Manager at All Seasons Alice Springs Oasis, responded to this review
6 February 2012
Dear Accorhotels.com traveler:

Thank you for posting your feedback onto Trip Advisor, it is certainly appreciated.

Warm regards,
All Seasons Oasis - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Taylors Lakes, Australia
1 review
“Dirty rooms, I would not reccomended”
1 of 5 stars Reviewed 15 January 2012

My sister found a cockroach in her bed and looking under the beds, found a lot of dirt and dead insects. Would not stay there ever again.
Good service and friendly staff.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
All_Seasons_GM, General Manager at All Seasons Alice Springs Oasis, responded to this review
6 February 2012
Dear Accorhotels.com Traveler:

Thank you for placing your feedback onto Trip Advisor regarding your recent stay with us at the all seasons Alice Springs Oasis.

We have our monthly pest controller attend to the entire hotel, however it is challenging to maintain insects when operating a business in the Red Centre, especially through the varying seasons. However, there is no excuse for my Housekeeping Team to not have vacuumed these dead insects up prior to you checking into your room. Please rest assured that I will be communicating this with my Head Housekeeper for his information and follow up.

I do thank you however for your kind words on friendliness and customer service of my team; I will be sure to share this with them.

Warm regards,
All Seasons Oasis - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about All Seasons Alice Springs Oasis

  • All Seasons Alice Springs
  • Accor Alice Springs
Address: 10 Gap Road, Alice Springs, Northern Territory 0870, Australia
Price range (per night):* 101 AUD - 163 AUD

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