The location of the Maisonette Hotel is great--a quick 5-10 minute walk to Kings Cross Station with a residential neighborhood on one side and the restaurants and shops of Macleay Street on the other.
The room that we stayed in was a Twin Ensuite. When we checked in, we were given room #17 on the first floor with the caveat that two days later we may have to move to another room so that the original room could be worked on. I asked why we were being put into room #17 if it needed work, the person at the reception desk said that there was a minor problem. I asked if the problem was so minor why we would have to change rooms, surely the work could wait until we checked out on Saturday. The response given was that the work might not have to be done, but either way they would let us know by Monday night.
When we got upstairs to the room, it was clean and tidy, but not quite what I was expecting for the price. The room had 2 twin beds with a small table and 2 chairs in between them. The TV was positioned over one of the beds. There was a small counter with a sink, a small fridge, and a microwave as well as a wardrobe with an iron, extra pillows and blankets. The bathroom had a toilet, a sink, and a shower that was more of a small dip in the floor with a drain sectioned off from the rest of the room by a curtain. As I said, the room was clean, and it had all of the basic necessities, but it was uncomfortable partly because of the musty smell, like maybe the carpet needed to be cleaned or something hadn't dried out completely. My other issue was that the room was right at the top of the staircase, so that we could hear each person coming and going from the hotel. The hotel was quiet during the week, but over the weekend, I felt as though we heard the slam of the front door followed by shoes smacking up the steps and conversations in the hallway for most of the night. The walls were thin enough that I could hear the couple next door, shall we say, enjoying each other's company quite clearly.
After 2 days stay, we were given a note that we would have to switch rooms the next day. The receptionist did give a choice between #25 and #35, which I appreciated, and said that since we would be out all day, they would move the bags from the room for us. I selected room #25 and was assured that the keys would be waiting for us when we returned to the hotel at the end of the day. The room switch went off without a hitch, but the new room was in exactly the same spot at the head of the stairs, so the noise of people going up and down stairs was still present. The new room was also clean and tidy, but the fan in the bathroom wasn't working properly, so taking a shower turned the bathroom into a rainforest. The hotel offered us free wifi and a late check-out for the inconvenience, which was a nice gesture.
I think that the hotel's location was really convenient to getting into the city as well as to some nice restaurants and shops, and the staff made an effort to be polite and helpful, but the hotel could use some refurbishing to make it worth the price.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC