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Westin Sydney: Traveller Reviews

5.0 of 5
1 Martin Place, Sydney, New South Wales 2000, Australia
Hotel amenities
Westin Sydney
Ranked #10 of 212 accommodation in Sydney
4.5 of 5 stars 810 Reviews
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810 reviews from our community

What travellers say about this hotel
  • Circular quay(36)
  • Great location(27)
  • Room service(23)
  • Opera house(22)
  • Martin place(22)
  • Very nice(20)
  • Star hotel(19)
  • Heavenly beds(18)
  • Darling Harbour(17)
  • Central business district(8)
Traveller rating
    512
    200
    49
    29
    20
Only show reviews for Family (113) | Couples (323) | Business (187)
Date Rating
Mumbai
Top Contributor
55 reviews 55 reviews
Reviews in 37 cities Reviews in 37 cities
14 helpful votes 14 helpful votes
“Great Location, but your privacy will be invaded (at Noon ?)”
3 of 5 stars Reviewed 12 February 2012

Central Location makes for great access to the Bridge, the Opera House and a host of sights & shopping locations in the area. The City sightseeing bus is available a short walk away (past the ANZAC Memorial on Martin Place), which made it really convenient for us.
The Lobby has interesting artworks, which also serve to ease the pain of waiting.
The Bar looked very inviting but duty (and the wife) beckoned :-(
Car parking charges of 56 AUD per day represent a convenience, but we declined as we opted to explore the area on foot /cab /city sightseeing bus.
The Hotel has 2 wings and we had rooms at the 7th (?) floor in the modern wing.
However, as this looked onto a perspex sheet covering the central courtyard between the 2 wings, we did not have much of a view.
Check in & Check out was efficient, staff was helpful and gave us rooms despite our reaching the Hotel around 1230 Hrs. At the price we paid, we thought our stay was super value.
Rooms were comfortable with all mod-cons; the welcome message displayed on the LCD TV which read " (Name)...welcome to your home in Sydney" was a nifty touch.
The Bathroom, was clean, and spacious, but more on that later.
Gym is in the Heritage wing and is well equipped although it was effectively closed for Christmas/ Boxing day.

Gripes: The bathroom blind did not adequately cover the glass for complete privacy, and this caused signifficant discomfort.
More seriously, despite leaving the 'Do not Disturb' sign on (as we were running late for an event, and didn't have time to pack our stuff away in the safe etc), Hotel staff entered the room in our absence to clean it. When we asked the front desk, we were blithely brushed off with "Oh that's hotel policy...we always enter a room at 2 (or was it 12 ?) even if the DND sign is on" !! Haven't heard such brazen faced bull$@*! in any hotel anywhere. One can understand the Hotel's right to open a room if a guest hasn't been seen for a couple of days, but this was coming it rather high.
This event, and the facile explanation marred what was otherwise quite an enjoyable stay.

Room Tip: We did not have much of a view; very likely that the higher floors are better.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Lovely hotel in good location”
5 of 5 stars Reviewed 12 February 2012

Booked a secret hotel for a reasonable price and were very happy with The Westin. Had a tower room with a beautiful bathroom and comfy bed. The buffet breakfast was really good. Ten minute walk to the Rocks. I will definitely return.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wamberal
Top Contributor
320 reviews 320 reviews
Reviews in 106 cities Reviews in 106 cities
120 helpful votes 120 helpful votes
“Top location”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Been here many times and am always happy - right in the heart of the city and just minutes from the Mall, restaurants, shopping and a short walk to the ferry terminal

The hotel like most Westins is very stylish and contemporary and very well designed.
Within the hotel, my choice of rooms depends on both mood and what my stay revolves around.
The Tower perhaps is more modern and better if you intend to spend time in the Club Lounge - just a few seconds in the lift and you can relax in the Lounge with a wonderful view of most of Sydney.
If though you prefer a sense of history and want to spend any time in the swimming pool, it is probably easier to choose a room in the historical wing.
These rooms are a little larger with a high ceiling but even better, makes the trip to the pool a little easier.
Anyone who has ever been to the swimming pool will know what I mean - there are times when I think it would have been easier to trek Mount Everest.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Upper Montclair, New Jersey
Senior Contributor
43 reviews 43 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Impeccable”
5 of 5 stars Reviewed 11 February 2012

We stayed 3 nights. The hotel was fabulous. CBD location was central, albeit quiet at night, but provided easy access to all sights. Great gym too!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Westin Sydney is Superb !!!”
5 of 5 stars Reviewed 10 February 2012

We stayed at the Westin Sydney for three nights and loved every minute. From the time we arrived, all the hotel staff were friendly and accomodating. Ron the Concierge was absolutely fabulous and helped us secure dinner and tour reservations all of which were spot on. The hotel interior was beautiful and spotless. Our room was beautiful - natural wood and glass for a nice open feel - and very quite - we loved it. The hotel is located within walking distance of the harbor, quays, SOH, botanical garden, and also near CBD shopping. We would definitely stay here if we return to Sydney. You will not be disappointed.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Westin Sydney

  • Sydney Westin
Address: 1 Martin Place, Sydney, New South Wales 2000, Australia
Price range (per night):* 234 AUD - 548 AUD

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