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Sir Stamford at Circular Quay Hotel Sydney: Traveller Reviews

5.0 of 5
93 Macquarie Street, Sydney, New South Wales 2000, Australia
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Sir Stamford at Circular Quay Hotel Sydney
Ranked #7 of 212 accommodation in Sydney
4.5 of 5 stars 429 Reviews
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429 reviews from our community

What travellers say about this hotel
  • Opera house(59)
  • Room service(13)
  • Very good(11)
  • Old world(10)
  • Small balcony(7)
  • Short walk(6)
  • Harbour Bridge(6)
  • Staff were friendly(5)
Traveller rating
    271
    106
    33
    10
    9
Only show reviews for Family (52) | Couples (238) | Business (43)
Date Rating
London/New York
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Old-world charm”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Absolutely loved this hotel. It has a very romantic, old-Europe feel to it. The concierge could not have been more friendly or helpful, any time of day or night, and they gave fabulous restaurant recommendations. Bed and pillows were soft and plush. Location is just perfect - right on a park and a block away from the Opera House. It felt like such a treat staying here, but it was actually not that expensive either. We stayed for 5 nights and did not want to leave. This hotel deserves every one of its great reviews.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FlyingGirlLB about Sir Stamford at Circular Quay Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review
11 February 2012
Dear Valued Guest

Thank you for your encompassing review - we are so pleased you loved your stay - staying in a hotel like ours should be a treat and we are delighted that after 5 nights you gave us this excellent endorsement.

Our hotel beds are about to be given another lift - with all delxue beds being refreshed with the addition of a deep fluffy mattress topper - the kind you sink into, the sleep expereince soon to be even better.

Thank you again
Heather idoine
General Manager
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Denver, CO
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
52 helpful votes 52 helpful votes
“Best location in Sydney if you're a tourist!”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

The location simply cannot be beat! You are short walk from most of the major Sydney tourist attractions. For example, it is less than a 5 minute walk to:

-Opera House
-Botanical Gardens
-Circular Quay train station and bus station (with a free bus that takes you most other places a tourist would want to go)
-Circular Quay shops and restaurants
-Ferry docks (for ferries to Manly, etc.)
-The Rocks -- a district with excellent shops and restaurants

And it is about a 10 minute walk to the Harbour Bridge if you want to walk across it to take pictures, go to the museum about the bridge, or climb to the top of the bridge (which I highly recommend).

The bottom line is this: The Sir Stamford is in the best possible location for a tourist in Sydney!

In addition, the hotel staff is extremely friendly, helpful, and accommodating. We arrived at 9 AM, and they let us use the facilities to shower and change (from our long flight from Los Angeles) before our room was ready. The concierge desk was also very helpful.

The hotel itself is SLIGHTLY worn. It was all in good condition, but it seemed lightly used. This did not detract from our stay at all, as it was clearly well maintained.

Our biggest complaint was with the in-room internet. They purport to have wired and wireless access (for a fee) in the room. I am a techie so I can almost always figure out hotel internet issues. Though my computer was technically connected to the internet, it operated at a snail's pace (for example, it took about 15 minutes for Google to load). I ended up calling the third-party internet help line, and, after 2 hours on the phone, the problem was NOT resolved. As I mentioned, I am a techie, so I simply could not believe that this problem could not be resolved. In any case, if you go to the lobby, there is free wifi and there are free internet terminals.

Alternatively, walk across the street to the McDonalds at Circular Quay or go to the Circular Quay train station for free wifi.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask joelsss44 about Sir Stamford at Circular Quay Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review
27 February 2012
Dear Valued Guests

We very much appreciate your review as it is so thorough.

Thank you for pointing out the "refresh" facilitiy we offer to international arrivals - however we do urge travellers to consider pre-registering and paying for a room the night before if they have a very early flight into Sydney - it's an extra of course but if you have had 24/36 hours of non stop sleepless travel then knowing your room is ready first thing in the morning is a huge relief. We do try to accomodate early arrival guests but at this time of the year - high season we simply are fully booked.

Our internet is free in the lobby and business centre and we do apologise for the broadband speed that you experienced during your stay when using the in room account.

Once again thank you for your endorsement.

Heather idoine
General Manager
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Melbourne, Australia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Great Little Hotel with First Class Service!”
5 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

I stayed at the Sir Stamford for two nights in October 2011 and it was a first rate experience. The hotel has an old world charm to it with lovely little nooks to sit and soak up the atmosphere. The rooms are furnished nicely with very large marble bathrooms and quite large a room overall. I ran a small event here as well which was the purpose of my visit and the meeting space and staff were fantastic. I would not hesitate to book here again. Also do yourself a favour and try the breakfast...amazing!

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SallBell about Sir Stamford at Circular Quay Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review
9 February 2012
Dear Valued Meeting Organisor and Guest

We are always very pleased to get feedback from our meeting and conference organisors as this is one of our specialist services. Sir Stamford at Circular Quay has 4 designated meeting rooms and suites plus several gorgeous special lounges, including our pool patio that are all available for small receptions, events meetings and even photo shoots. Our hotel is sometimes used as the back drop for films - as it was this past week (see our FaceBook page)

The Dining Room serves a lovely continental breakfast buffet with small dishes and old fashioned favourites like freshly stewed rhubarb and we have a very simple manual organge juicer that is very popular with our return guests. Cooked itemas are prepared to order and my favourite is the spinach and ricotta omelette.

Thank you for taking the time to post this feedback - business clients are very improtant to our hotel.

PS - February Special in The Dining Room is 2 courses and a glass of wine for just $49 per person

Kind regards
Heather Idoine
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SW London
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“First class service and location.”
5 of 5 stars Reviewed 3 February 2012

It's all true, people aren't exaggerating. This place is great. First off, location is absolutely superb - 2 minute walk to Circular Quay, 3 minutes from the Opera House. Second, the service was unbelievably friendly for a hotel in a big city. I should particularly point out Kieran the head concierge, who was very welcoming, very helpful and a good crack.

Other things - outdoor pool is lovely, not a big view to be had, but lovely nonetheless. Oh, and try and get a Harbour Bridge view - we did and it never ceased to put a smile on our face.

Great place..

Room Tip: Ask/pay for a harbour bridge view.......
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JohnbSWLondon about Sir Stamford at Circular Quay Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review
5 February 2012
Dear Valued Guest

We do appreciate your endorsement of our beautiful boutique hotel, especially the high praise for our Chief Concierge, Kieran Codd, who manages to be everywhere at once and yet always has a smile (or an umbrella!) for each guest departing and arriving. His knowledge of our city and it's nooks and crannies is such an asset to our guests.

Keiran recently led our front line team to the NSW Art Gallery, on a walk via the Palace Gardens so that they could understand more about the cities offerings - there they experienced the world class Picasso Exhibition which ends late March. This first hand experience is essential to ensuring that our guests get the best from their city visit.

Sydney Harbour Bridge is such an inspiring icon and we do agree that it does make you smile and it does make the hotel easy to locate when walking through the city - a glimpse of the bridge and you you know Sir Stamford at Circular Quay is not too far away.

Kind regards
Heather Idoine
General Manager
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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Lovely retreat in the heart of Sydney”
4 of 5 stars Reviewed 2 February 2012

We spent three nights at the Sir Stamford on a quick trip to Sydney and loved the hotel. It was smaller than other places we have stayed in Sydney, with a wonderful spacious suite, and very personal service from all staff with whom we dealt. The location was perfect for us too - almost every thing that we had planned to do was in walking distance and obviously the ferries and train are all virtually on the doorstep at Circular Quay for further afield. We ate in The Bar one night, which was quiet and restful (like a Club), and had breakfast in the dining room each day which was also adequate without being earth-shattering as breakfasts go.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask wimcee about Sir Stamford at Circular Quay Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SSCQManager, General Manager at Sir Stamford at Circular Quay Hotel Sydney, responded to this review
5 February 2012
Dear Valued Guests

We thank you for your "Retreat" comments about Sir Stamford at Circular Quay. We feel the same about being an oasis from the hustle and bustle of Sydney. The stunning sandstone exterior shields us from elements and the quiet ambience inside the hotel is one of rest and calm, unless we have a guest who chooses to show their talents on our beautiful lobby Steinway.

However The Bar can be quite different :- at times quiet, and at others it buzzes with Sydney siders dressed to impress enjoying our renown High Teas. Friday evenings we have cool Jazz provided by our resident pianist Scott Finnie. Before and after many shows at the Opera House we are filled with bow ties and tuxedos, cool jeans and high heels... as guest enjoy The Bar for it's elegant, service and wide range of cocktaills and wines.

Thank you again for your feedback.

Kind regards
heather idoine
General Manager
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Additional Information about Sir Stamford at Circular Quay Hotel Sydney

  • Sir Stamford
Address: 93 Macquarie Street, Sydney, New South Wales 2000, Australia
Price range (per night):* 252 AUD - 398 AUD

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Sir Stamford at Circular Quay Hotel Sydney
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