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Cambridge Hotel Sydney: Traveller Reviews

4.0 of 5
212 Riley Street, Sydney, New South Wales 2010, Australia (Formerly Quality Hotel Cambridge)
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Cambridge Hotel Sydney
Ranked #41 of 212 accommodation in Sydney
4.0 of 5 stars 471 Reviews
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471 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(16)
  • Very clean(16)
  • Oxford street(16)
  • Opera house(14)
  • Circular quay(11)
  • Great location(10)
  • Good value(8)
  • Buffet breakfast(7)
  • Hyde park(7)
  • Will definitely stay(6)
Traveller rating
    169
    173
    80
    28
    21
Only show reviews for Family (73) | Couples (187) | Business (54)
Date Rating
Adelaide
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Competitively priced for the location.”
4 of 5 stars Reviewed 19 February 2012
1
person found this review helpful

Stayed here twice, once for business and once for family weekend. Rooms are a good size but can be marred by opaque windows making them feel opressive. Bedding is good and room generally clean but noted the early stages of mould on bathroom wall. Great reception staff, young and helpful but not enough of them so checking in and out too slow. Really good location for Oxford Street and walking to Botanic garden and catching bus to Bondi. Spent hours looking for an affordable centrally located place to stay with a family of four and found this to be the best option by 3-4 hundred dollars over a weekend. Swimming pool not as big as you would expect in an Australian backyard.

Room Tip: Ask whether the windows are translucent.
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  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Gallina63 about Cambridge Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven Gargano, General Manager at Cambridge Hotel Sydney, responded to this review
2 March 2012
Dear Gallina63
It is a pleasure to read your comments about the Cambridge being ideal for you and your family stay while in Sydney. Thank you also very much for the great feedback regarding our staff, they work very hard to ensure that our guests have a positive experience while staying with us. I look forward welcoming you and your family back to the hotel in the near future.

Kind Regards
Steven Gargano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Much better than it looks”
4 of 5 stars Reviewed 19 February 2012
1
person found this review helpful

Don't be put off by the initial appearance of the hotel the room we had was more than adequate
The girls on the front desk are really helpfull.
We arrived from Dubai at 07:00 to be told our room wouldn't be available until 2 pm however the girls showed us to a shower room where we could freshen up and get changed. They also took our number and contacted us around 12 to let us know our room was ready
The hotel is clean comfortable and ideally situated being just a short walk from many attractions.
An ideal base for our short trip
A couple of "niggles" I wasn't too happy about we're
1. The credit card holding of $100 dollars for items extras we were told wouldn't be repaid for 10 working days. Which is FAR TOO LONG
2. Try and avoid a room overlooking the police station and the Irish pub as it gets very noisy on a weekend
Other than that it was fine

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Bob_the_Fireman about Cambridge Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven Gargano, General Manager at Cambridge Hotel Sydney, responded to this review
2 March 2012
Hi Bob_the_Fireman,

I am glad to hear that you have had an enjoyable stay at the Cambridge Hotel and the standard of service we provide. Thank you also for your feedback regarding the pre-authorisation release of the credit cards and the allocation of the rooms. Please advise our front desk staff at check out if you wish to have the amount released right away. We can with cooperation of the banks release the amount if a fax is sent .
I hope we can welcome you back in the near future.

Best Regards
Steven Gargano
General Manager
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Newcastle
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“As always, everything was perfect”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

This was our 5th time staying at the Cambridge. I dont think we will ever stay anywhere else when we visit Sydney. The staff are all so polite and friendly, nothing is a trouble for them. We spent a bit extra this visit and stayed in high floor room with a balcony, it was truely amazing, sunrise from the 13th floor is a must see. We will be back in March.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ZHN555 about Cambridge Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven Gargano, General Manager at Cambridge Hotel Sydney, responded to this review
2 March 2012
Hi ZHN555,
To see the sunrise from the higher floors is indeed truly amazing, I have had the pleasure to experience this myself before. I am glad to hear that everything was to your satisfaction and that you call the Cambridge your home away from home.
I look forward to welcome you back in the near future.

Kind Regards
Steven Gargano
General Manager
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Fitzroy
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good location”
3 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

This hotel used to be good value but now that the prices have gone up a lot it's not so good. Perfectly clean and comfortable but a bit overpriced. Great location. Walking distance to Central station, Surry Hills resaturants and very close to Oxford St.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Tess13 for Sydney
Ask Tess13 about Cambridge Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven Gargano, General Manager at Cambridge Hotel Sydney, responded to this review
2 March 2012
Dear Tess13,

I am pleased to read that you have had a great time with us at the Cambridge Hotel and that the hotel and its location have been to your satisfaction. Please note that we have peak season in Sydney at this time of the year which results in higher rates throughout Sydney hotels. Please subscribe our newsletter or follow us on facebook to be the first to learn about upcoming specials and great rates for your weekend getaway.

Kind Regards
Steven Gargano
General Manager
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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Location”
3 of 5 stars Reviewed 8 February 2012

Stayed at Hotel for two nights recently (Mon/Tues), great location. Split air con a bit noisy and located bedside, lifts slow, tv clarity quite poor, front desk slow but staff try. Room clean & tidy.
Reasonably priced and would go back!

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask FOOT99 about Cambridge Hotel Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven Gargano, General Manager at Cambridge Hotel Sydney, responded to this review
26 March 2012
Dear FOOT99,
I am very sorry to learn that your recent stay has not been to your satisfaction and that we could not meet your expectations regarding the air con, lifts, TV and the front desk staff. Your comments have been passed on to each Manager of the related department for investigation and they all joining me in offering a sincere apology. It is great to hear that were satisfied with the cleanliness and pricing of the room.
I look forward to welcoming you back to the hotel and to demonstrate how we have used your feedback constructively.

Warm Regards
Steven Gargano.
General Manager
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Additional Information about Cambridge Hotel Sydney

  • Quality Hotel Sydney
  • Quality Inn Sydney
Address: 212 Riley Street, Sydney, New South Wales 2010, Australia (Formerly Quality Hotel Cambridge)
Price range (per night):* 110 AUD - 218 AUD

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Cambridge Hotel Sydney
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