What an experience! I arrived on a Sunday night..Upgraded to an apartment.. Thought this would be great.. Next morning have a shower @ 5am have to hold the shower in my hand as the holder for the shower was loose and I was unable to fix this myself... Advised reception Great! I thought....
Later that afternoon I return from work... Go to reception to ask for an additional pot as I was doing my own cooking... Young man behind reception said I don't think we have another one, but will call u when I find out. Whilst there a guest was asking questions about the local area 3 people at reception did not know where places that the customer was asking about and could not answer his questions... Pretty sad if your from the ACT and you don't know much I thought... I went back to my room to prepare my dinner never got the call about extra pot. I got the frying pan out of the cupboard took the lid of OMG... Pan was growing green stuff in it. I have photos! Called reception and spoke to the night manager advised him of this he sent me cakes and a clean pan in.
Dishes in cupboard all need rewashing. Phone calls we're not been answered @reception as they say we were very busy.... Mobile phone and internet access never available.this wasn't working correctly. Sucked been there.... Left one day early...Shower never fixed....
- Also Known As:
- Heritage Hotel Canberra
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